How Claude AI, Claude Code, and Claudeforce Are Accelerating Evolutionary Development and Everyday Data Access on Salesforce at Andina ART
The Challenge
Andina ART’s core business functionality runs on Salesforce Industries Insurance Cloud, live in production for three years, with ongoing evolutionary development adding new functionality across different business areas. Keeping pace with this steady stream of new requirements meant Andina ART needed a way to work faster without sacrificing consistency across releases.
The Solution
Nespon proposed improved approaches for tasks already present in Andina ART’s development lifecycle, drawing on a Claude-assisted methodology refined across its recent project implementations:
- Claude Code – for evolutionary development work directly within Visual Studio Code
- Claude AI – for direct interaction with Claude across teams
- Claudeforce – giving business users direct access to Claude within Salesforce
Nespon guided the team to establish a Claudeforce connection and demonstrated how business users could query day-to-day Salesforce data — clients, policy coverage, quotes, and renewals — directly through Claude.
The Results
- Claude Code adopted by the development team for evolutionary development within Visual Studio Code, increasing each work cell’s development capacity by an average of 20% of planned story points
- Claudeforce rolled out to give business users natural-language access to everyday Salesforce data (clients, policy coverage, quotes, renewals), driving a 15% improvement in user adoption
- Use of Claude across the full process shortened the requirements lifecycle — from initial requirement assessment through production deployment — by an average of 3 weeks
- Adoption expected to keep growing as new use cases are identified
Client Quote
“Working with Nespon, we’ve been able to bring Claude into our evolutionary development lifecycle on Salesforce — from requirements analysis through testing and deployment — and we’re now extending that value to our business teams through Claudeforce, giving them faster, more natural access to the information they use every day.”
— Alejo Tchantouria, Head of Applications, Andina ART