Agentforce
Your AI workforce, working 24/7 — live in weeks
Time to Go-Live
4-6 Weeks
Certified Experts
200+
Configured & Live
100%
Limited-Time Offer
Under $25K
What Your Business Needs
- Deploy Autonomous AI agents that work 24/7 across sales, service & operations.
- Automate repetitive tasks so your teams focus on high-value customer work.
- Ground AI agents in trusted Salesforce data for accurate, hallucination-free actions.
- Increase sales rep productivity with AI-generated summaries, next steps & coaching.
- Resolve customer service cases faster with AI agents that act, not just answer.
- Personalize every customer interaction with Einstein predictive & generative AI.
- Scale operations without adding headcount by deploying agentic workflows.
What's Included
- Discovery sessions on AI use cases, workflows & automation opportunities.
- Map agent personas, topics, actions & data sources for each use case.
- Identify KPIs: case deflection rate, handle time, CSAT & rep productivity.
- Business Requirements Document (BRD).
- Configure Agentforce agents using Agent Builder with topics & instructions.
- Connect agents to Salesforce data, APIs & external systems via actions.
- Enable Einstein generative AI: summaries, email drafts & call coaching.
- Build Einstein predictions & scoring for deals, churn & next-best-action.
- Test, secure & deploy agents with guardrails, human handoff & audit trails.
- Sales & service team training on working alongside Agentforce agents.
- Admin training on Agent Builder, testing & agent lifecycle management.
- Nespon Academy Agentforce & Einstein AI resources.
- User Acceptance Testing (UAT).
- Production go-live support.
- Post go-live Hypercare
Expected Outcomes
-
24/7 AI Agents
Autonomous agents handle cases, leads & ops around the clock - Higher Rep Productivity AI summaries, coaching & next-step suggestions free reps to sell
- Faster Case Resolution AI agents resolve routine cases instantly — escalating only when needed
- Personalized Experiences Einstein AI tailors every message, offer & interaction to the customer
- Scale Without Headcount Agentic workflows handle volume spikes without additional hires
- Trusted & Governed AI Built-in guardrails, audit trails & human handoff keep AI in control
Why Nespon?
-
Summit Partner
Highest Salesforce partner tier — proven delivery excellence -
800+ Certifications
Deep technical expertise across every Salesforce cloud -
AI-First Culture
Nespon holds the AI First badge — AI is embedded in every engagement we deliver -
AI First
Agentforce & Einstein AI embedded in every engagement -
Global Delivery
4 Centers of Excellence — on-time, on-budget delivery -
Nespon Academy
Built-in training ensures lasting adoption post go-live
Frequently Asked Questions
Nespon Agentforce JumpStart is a structured engagement to configure and launch Agentforce within 4–6 weeks, using a fixed scope and proven delivery approach.
Businesses can improve response times, increase team productivity, automate routine tasks, and scale operations using AI-powered agents.
Agentforce operates on trusted Salesforce data and connects to records, APIs, and workflows to deliver context-aware and reliable outputs.
Training includes enablement for business users and admins on working with agents, along with access to Nespon Academy resources.
Nespon is a Salesforce Summit-level consulting partner with deep expertise across Salesforce clouds and a proven global delivery model.
Key metrics include case resolution time, productivity, customer satisfaction (CSAT), and automation efficiency.
Yes, implementations include guardrails, human handoff mechanisms, and monitoring to ensure controlled and responsible AI usage.