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Media Cloud

Accelerate Agility, Monetization & Personalization in the Digital Media Landscape

The media world is changing fast, and we help you stay ahead. With deep industry experience and Salesforce Media Cloud expertise, we transform how you engage audiences and grow revenue.


Ready to accelerate personalization, agility, and ROI?

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What We Offer

Salesforce-Trusted-Partners

What We Do

Our consultants bring deep experience in:

Salesforce-Project-Delivery

Strategic Advisory & Roadmapping

Salesforce-Standard-Alignment

Salesforce Media Cloud Implementation

Salesforce-Delivery-ROI

Support & Enablement

Salesforce-Trusted Partner​

Monetization-Focused Solutions

Why Choose Us?

Why Choose Nespon Solutions
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Featured Integrations

Salesforce CDP & Marketing Cloud
Advertising Studio
Google Ad Manager, Adobe Experience
Manager, major DAM platforms

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Trusted by Innovators

We empower media organizations to:
Drive subscription growth
Personalize engagement across channels
Optimize ad operations
Accelerate digital transformation

Ready to Transform Your Media Operations?

SALESFORCE

Media Cloud

Now known as Agentforce Media, it helps media and entertainment businesses connect customer data, advertising, subscriptions, and revenue operations on one platform. Streamline workflows, improve customer engagement, and drive growth with AI-powered insights and automation.

Talk to a Media Cloud Expert
What Is Salesforce Media Cloud?

A Salesforce Platform Built for Media & Entertainment

Salesforce Media Cloud, now Agentforce Media, is Salesforce’s industry-specific solution for media and entertainment organizations. It brings purpose-built data models, applications, and workflows to Salesforce for managing advertising and subscriber operations. Salesforce Media Cloud centralizes media operations to enhance efficiency and streamline processes for better outcomes in media management.

01

Advertising Sales

Bring advertising opportunities, planning, proposals, inventory, orders, and campaign-related workflows into a connected sales operation. This integration allows for cohesive management and optimization of advertising strategies.

02

Subscriber Management

Support B2B and B2C subscriber journeys with purpose-built subscription lifecycle capabilities. Salesforce Media Cloud enables seamless management of subscriber interactions, ensuring a personalized experience.

03

Media Products & Offers

Configure media products, packages, pricing, promotions, and commercial processes for advertising and subscription models. This capability allows organizations to tailor offerings to meet diverse customer needs.

04

Media Data & Workflows

Use Salesforce’s media-specific data model and workflows to connect customer, advertiser, subscriber, and operational processes. By leveraging these workflows, organizations can ensure accurate data flow and enhance decision-making processes.

CORE CAPABILITIES

From Advertising Sales to Subscriber Management

Salesforce Media Cloud brings together capabilities for managing advertising operations, media inventory, proposals, subscriber relationships, orders, and integrations within connected media workflows.

01Advertising Sales Management

Manage Ad Sales Across Channels

Support advertising sales from opportunity and proposal through planning and execution using workflows built for media. This approach ensures comprehensive management of ad sales processes across multiple channels.

02Advertising Inventory

Plan and Manage Available Inventory

Manage advertising inventory through centralized planning and booking processes, including linear and digital placements. Effective inventory management is critical to maximizing advertising revenue.

03RFP & Proposal Management

Structure the Proposal Process

Centralize advertising RFPs, track changes, structure incoming requirements, and support proposal creation. This structured approach enhances the efficiency and accuracy of proposal management.

04Subscriber Lifecycle Management

Connect the Subscriber Journey

Support acquisition, subscription management, retention, promotions, and other B2B and B2C subscriber processes. Salesforce Media Cloud provides tools to maintain and grow subscriber bases effectively.

05Media CPQ & Orders

Configure Complex Media Offers

Support media products defined in your catalog, along with pricing, quoting, order capture, and complex commercial rules. This capability ensures precise configuration of media offerings and accurate order processing.

06Media Integrations

Connect the Media Technology Stack

Integrate Salesforce with the platforms supporting your media operation, including ad technology and other business systems. Integration is key to ensuring seamless operation and data consistency across platforms.

Ready to Connect Your Media Operations?

Talk to a Nespon expert about your Media Cloud priorities, from advertising sales and subscriber management to media workflows, integrations, automation, and AI.

Schedule a Discovery Call
THE MEDIA REVENUE JOURNEY

Connect the Processes Behind Media Monetization

Media monetization does not follow one linear customer journey. Explore the connected processes instead to maximize revenue potential and customer engagement.

PHASE 01 · DEFINE

Build the Offer

Structure media products, advertising inventory, subscription offers, packages, pricing, and promotions.

DefineSellTransactEngageMeasure
WHY NESPON

Transforming How Media Businesses Operate

Headquartered in Texas, Nespon combines Claude and enterprise AI expertise, Salesforce Summit Partner capabilities, and deep industry experience to solve complex business challenges. Nespon Solutions offers strategic guidance to ensure successful media cloud implementation and integration.

About Nespon
Salesforce Summit Partner Salesforce Partner Advisory Claude Registered Partner
✓ Salesforce Summit Partner, the highest tier achievablee
✓ 750+ Salesforce certifications across the ecosystem
✓ Claude Partner with Certified Claude Architects
✓ Headquartered in Texas with a global presence
✓ Global delivery across North America, LATAM, Asia, and Europe
750+Salesforce Certifications
18+Years of Excellence
98%Client Satisfaction
GlobalDelivery Presence

FAQ

Common Questions

Salesforce Media Cloud is a Salesforce solution built for media and entertainment organizations. It supports advertising sales, subscriber lifecycle management, and other workflows built for media. Salesforce Media Cloud provides a unified platform to manage diverse media operations efficiently.
Yes. Salesforce renamed Media Cloud to Agentforce Media, although Media Cloud may still appear across Salesforce applications and documentation.
It provides capabilities built for media across areas including advertising sales, subscriber lifecycle management, media products, orders, and connected customer operations. These capabilities ensure comprehensive management of media processes and customer interactions.
It provides workflows on Salesforce for managing advertising sales, including planning, inventory, RFPs, proposals, and related commercial processes. This management ensures cohesive and efficient handling of all advertising sales activities.
Yes. Subscriber Lifecycle Management supports dedicated B2B and B2C subscription processes and is built on Salesforce Revenue Cloud capabilities. This support ensures robust management of subscription-based business models.
Yes. Media Cloud can be integrated with external systems supporting advertising and business workflows; Salesforce also provides integration capabilities through its broader platform and MuleSoft.
Salesforce consulting partners can implement and integrate Media Cloud. Nespon provides Media Cloud advisory, implementation, integration, training, and managed services.

Ready to Connect Your Media Operations?

Talk to a Nespon expert about bringing advertising, subscriber, revenue, and customer operations together with Salesforce Media Cloud.

Schedule a Discovery Call

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