Welcome to Nespon Academy!
Nespon Academy is our learning and development initiative designed to empower students, professionals, and emerging talent with the skills needed to thrive in the Salesforce ecosystem.
Through hands-on training, curated Trailmixes, and expert-led sessions delivered by industry practitioners, we help learners build real capabilities, real confidence, and real career pathways.
At Nespon Academy, we believe in investing in people, fostering inclusive opportunities, promoting innovation, and shaping the next generation of tech talent.
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Customized Training Solutions
Our training programs are built to ensure successful adoption and ongoing support for new Salesforce implementations.
- Tailored training aligned to your business processes and teams.
- Expert-led instruction with structured curriculum and hands-on practice.
- Flexible scheduling, you choose session duration and frequency.
- Full transfer of training materials, documentation, and resources.
- Available inperson or delivered remotely.
Highly Experienced
Instructors
Learn by Doing
Methodology
Cost
Effective
Delivered in-person
or Remotely
Knowledge
Management Transfer
Continuing
Support
Real-World
Application and Practice
Access to Learning
Management System
Course
- Salesforce Generative AI & Agentforce Program
- Revenue Cloud Advanced (CPQ & Billing) Program
- Tableau Data Analyst Program
Duration
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
Salesforce Generative AI & Agentforce Program
Program Overview:
The Salesforce AI & Agentforce Program equips professionals with practical skills in AI capabilities across the Salesforce ecosystem. Participants gain hands-on experience with intelligent automation, generative AI, and AI-driven customer engagement.
Key Learning Areas:
- Introduction to Salesforce AI Ecosystem
- Einstein GPT & Prompt Builder
- Agentforce Configuration & Use Cases
- AI in Revenue Cloud & Service Processes
- Designing AI-Driven Workflows
- Automation with AI Tools
- AI Governance, Ethics & Security
- Real-World Implementation Scenarios
What you will learn in this course:
Introduction to Order Management
- What is Order Management?
- What are Order Management Tasks
- How Revenue Cloud and Order Management are Related
Order Decomposition
- What is OrdDecomposition Relationshiper Management?
- Decomposition types
- Product Class and Scope
Orchestration Items
- States
- Orchestration Item Types
Advanced Content
- Systems
- System Interfaces
- Retry Policies
- Orchestration Dependencies
- Assetization
- Cancellations
- Amending
Orchestration Plan
Orchestration Scenarios
Revenue Cloud Advanced (CPQ & Billing) Program
Program Overview:
The Revenue Cloud Advanced Program is designed to deepen expertise in Salesforce CPQ and Billing. Participants gain hands-on, practical experience across complex pricing models, contract lifecycle management, and end-to-end revenue operations, enabling them to build scalable, accurate quoting and billing processes.
Key Learning Areas:
- Advanced Product & Pricing Configuration
- Product Rules & Price Rules
- Discounting & Approval Processes
- Contract Lifecycle Management
- Amendments & Renewals
- Billing Fundamentals
- Revenue Cloud & Order Management Integration
- Best Practices for Performance & Scalability
Tableau Data Analyst Program
Program Overview:
The Tableau Data Analyst Program teaches participants how to transform raw data into clear, interactive dashboards and actionable insights. The course focuses on real-world problem solving and building analytics capabilities that drive strategic decision-making.
Key Learning Areas:
- Tableau Interface & Data Connections
- Data Cleaning & Preparation
- Calculated Fields & LOD Expressions
- Interactive Dashboards & Stories
- Data Blending & Joins
- Performance Optimization
- Best Practices in Data Visualization
- Real Business Case Projects
