Webinar Highlights
The Signal Beyond the Signal – A Story about Telcos Evolution
In our recent webinar, held in collaboration with Salesforce, industry experts Nicolas Howard and Juan Manuel Garcia discussed how AI and data are helping telecom providers evolve beyond connectivity and deliver smarter, customer-first experiences.
It was an insightful session that explored the next chapter of telecom innovation and how the industry is shaping the future through intelligent, data-driven strategies.
Nicolas Howard
Managing Director – Nespon Solutions
Speaker
Juan Manuel Garcia
Industry Advisor – Telecom, Salesforce
Speaker
Fabian Mojica
Distinguished Specialist Solution Engineer
Speaker
Carmen Liano
Director of Pre-Sales & Delivery, North America
Speaker
AI Agents in Finance: Automate, Scale & Win with Salesforce Agentforce
In our last webinar, Carmen Llano and Fabian Mojica shared valuable insights on how Salesforce is transforming Field Service Management with next-level AI. They discussed how these innovations enhance the experience for both field technicians and back-office dispatchers. Attendees learned how Agentforce and Einstein for Field Service leverage generative AI, predictive analytics, and real-time insights to automate routine workflows, recommend next-best actions, and deliver proactive service at scale.