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The Future B2B Telco Seller:
AI Agents for the Entire Revenue Cycle

This webinar explored how AI agents empower Telco Account Executives with specialized AI capabilities across the entire revenue cycle, from Lead to Quote through Bill to Care.

The Future B2B Telco Seller

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Watch the complete webinar recording instantly and learn how AI Agents transform the B2B Telecom revenue cycle.

THE PROBLEM

Your team was working harder than ever. And still leaving revenue on the table.

Four structural leaks were quietly draining your commercial performance and none of them were a talent problem.

60%+

Selling time lost

Account Executives spent most of their day on administrative tasks, not selling.

40%

Pipeline doesn't reflect reality

Forecasts were built on optimism, not data. Quarter-end surprises were the norm.

∅

Renewals missed in silence

Contracts expired without proactive management. Competitors reached the renewal window first.

⨯

Operational friction

Errors between quote, contract, provisioning and billing slowed delivery and frustrated customers.

WEBINAR HIGHLIGHTS

Not a generic demo. See three Hero Agents applied to real B2B telecom workflows, selected from a 36-agent catalog designed to support the full revenue cycle.

01

Next Best Commercial Action

COMMERCIAL PRODUCTIVITY

Analyzed every account daily, recommended the best action — call, email, or visit — and drafted the outreach automatically.

Addressed the 60%+ selling-time problem directly.

02

Quote GPT

COMMERCIAL PRODUCTIVITY

Generated proposals and validated data in one flow — across Fibre, Mobile, Office 365, and hardware bundles.

Delivered proposals up to 3x faster than manual CPQ processes.

03

Contract Renewal & Upgrade

PORTFOLIO & GOVERNANCE

Flagged contracts nearing expiry, compared contracted products with current needs, and automatically created the renewal opportunity.

Helped protect ARPU and close the churn gap.

Business Impact

The Business Impact for Sales Leaders

Commercial productivity per AE
+ 0 %
Time spent on admin tasks
- 0 %
Win rate on AI-prioritized deals
+ 0 %
Undetected churn risk
- 0 %
ARPU via renewal & upsell
+ 0 %
Speed to generate proposals
0 x
Indicative figures based on early-deployment benchmarks in the Telco sector. Actual results may vary.
SESSION RECAP

What We Covered in the Session

00 – 05

Opening & The Reality

We explored the real cost of the status quo and why B2B Telco teams can still leave revenue opportunities on the table

05 – 25

The Telco B2B Challenge

We walked through the 20 critical barriers holding back B2B Telco revenue across market intelligence, portfolio operations, people coordination, and technology — and explored why traditional AE + CRM models can’t solve them alone.

25 – 35

The Solution: The Future B2B Telco Seller

We introduced Hero Agents — an executive backed by 36 specialized agents working across the full revenue cycle. Not just an AE with a CRM, but an entirely new model.

35 – 40

Next Steps & Your Agentic Journey

We explored how to get started, what support looks like, and how Nespon guides organizations through implementation and adoption.
40 – 45

Open Q&A

The session concluded with an open Q&A covering data readiness, rollout, rep adoption, and other key considerations.

WHO THIS SESSION WAS FOR

Built for the people who own the revenue number

VP OF SALES
Focused on the productivity and win-rate opportunity — including the drivers behind the 30% and 25% indicative gains.
CTO
Focused on how agents integrate across CRM, billing, contracts, catalogue, and order management as one connected system.
REVENUE / COMMERCIAL OPS LEADER
Focused on the ARPU and churn-protection mechanics behind renewal and upsell opportunities.

The expert who led the conversation

Nicolas Howard

Nicolas Howard

PRESIDENT – EMEA REGION

With extensive experience delivering digital transformation initiatives across Europe, Nicolas has worked closely with enterprise organizations to modernize commercial operations through Salesforce, AI, and cloud technologies. His expertise spans revenue transformation, customer engagement, enterprise CRM strategy, and AI-driven business automation, with a particular focus on the telecommunications industry.

 

As AI continues to transform enterprise sales, Nicolas works closely with customers to help them adopt AI in practical, business-focused ways. In this session, he will demonstrate how AI agents are transforming the B2B telecom revenue cycle, highlight real-world use cases, and share strategies for integrating AI into commercial operations.

“AI agents don’t just log opportunities — they guide, recommend, validate, execute and protect revenue end to end.”

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