Serie de seminarios web
Agentforce de Salesforce y la revolución de la IA para el servicio en campo
Recientemente organizamos este webinar, en el que Carmen Liano y Fabián Mojica compartieron valiosos insights sobre cómo Salesforce revolucionó la Gestión de Servicios en Terreno con inteligencia artificial de última generación, empoderando tanto a los técnicos en campo como a los despachadores en la oficina.
Los asistentes aprendieron cómo Agentforce y Einstein para Field Service aprovecharon la IA generativa, la analítica predictiva y los insights en tiempo real para automatizar flujos de trabajo rutinarios, recomendar las próximas mejores acciones y ofrecer un servicio proactivo a gran escala.
Fabian Mojica
Especialista Distinguido en Ingeniería de Soluciones
Speaker
Carmen Liano
Directora de Pre-Venta & Delivery, Norteamérica
Speaker
Ivan Hassig
Experto en Fintech de Salesforce y Director de País, Colombia
Presentador
Albert Cortez
Especialista en Seguros de Salesforce Industries
Presentador
Agentes de IA en Finanzas: Automatice, Escale y Triunfe con Salesforce Agentforce
Recientemente organizamos un webinario exclusivo,
“Agentes de IA en finanzas: Cómo automatizar, escalar y triunfar con Salesforce Agentforce”
En esta sesión, Ivan Hassig y Albert Cortez compartieron valiosas perspectivas sobre cómo los agentes de IA están transformando la industria financiera, desde la automatización de tareas repetitivas hasta la expansión de operaciones de servicio y la obtención de mejores resultados para los clientes.
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AI Agents in Finance: Automate, Scale & Win with Salesforce Agentforce
We recently hosted an exclusive webinar, “AI Agents in Finance: How to Automate, Scale & Win with Salesforce Agentforce” In this session, Ivan Hassig and Albert Cortez shared valuable insights on how AI agents are transforming the finance industry from automating repetitive tasks to scaling service operations and delivering better customer outcomes.
Agentforce: Where Human Experience Meets Strategic Innovation
In our last global webinar, Jason Carter of Nespon Solutions and Brad Pruner of Salesforce introduced Agentforce. It’s a purpose built solution designed to empower agents and transform service operations in the telecom industry. They walked through real-world use cases and showcased a live demo focused on billing inquiry and quoting scenarios. The session ended with a look at the Agentforce roadmap, highlighting upcoming features and enhancements.
AI Powered Solutions
We recently hosted an insightful webinar exploring the transformative impact of AI technologies. Arfa Zaman, our SQA Lead, guided participants through the strategic implementation of AI-driven tools. The session covered how to integrate ChatGPT, a leading language model, and provided hands-on experience with APEX Class external API integration and the latest features in Lightning Web Components (LWC).
Performance Improvement For Comms Cloud
In our last webinar, “Performance Improvement For Comms Cloud” our speakers Touqeer Khan and Nida Iqbal shared valuable insights into leveraging the Standard Cart API to enhance the functionality and efficiency of Comms Cloud. They discussed key strategies for optimizing Comms Cloud performance, demonstrating how these innovations can drive operational growth and improve service delivery.
Remodeling Service & Revenue Journeys with Generative AI & Intent Analysis
In our previous webinar, “Remodeling Service & Revenue Journeys with Generative AI & Intent Analysis” distinguished speakers Abhijit Sur, Senior Director of Product Management at Salesforce, and Albert Cortez, Salesforce Industries Architect at Nespon Solutions, shared valuable insights into leveraging AI to boost efficiency and profitability.
Data Cloud & AI
In our recent webinar, Nespon Solutions shared insights into how data and AI are transforming business operations. Led by Touqeer, our Technical Architect, the session highlighted practical use cases and applications for leveraging these technologies to drive growth and efficiency.