Welcome to Nespon Academy!
Nespon Academy is our learning and development initiative designed to empower students, professionals, and emerging talent with the skills needed to thrive in the Salesforce ecosystem.
From hands-on training and curated Trailmixes to expert-led sessions delivered by industry leaders, the program focuses on building real capabilities, real confidence, and real career paths.
At Nespon Academy, we believe in investing in people, creating inclusive opportunities, fostering innovation, and shaping the next generation of tech talent. Got questions?
Reach out at nespon.academy@nespon.com
Customized Training Solutions
- Our training program is tailor-made to facilitate the successful adoption and ongoing support to new implementations.
- Our experts provide structured training followed by hands-on application.
- Flexible scheduling - you dictate session duration and frequency.
- Training resources and documentation transferred.
Highly Experienced
Instructors
Learn by Doing
Methodology
Cost
Effective
Delivered in-person
or Remotely
Knowledge
Management Transfer
Continuing
Support
Real-World
Application and Practice
Access to Learning
Management System
Course
- Order Management Program
- Omnistudio Program
- EPC - CPQ Program
Duration
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
Order Management
Course Duration: 10 sessions – 20 hours
Digital transformation for your business should be as fast and efficient as possible. Salesforce Industries Order Management module ensures complete order fulfillment covering all required steps, process and logistics. In this course you will learn the basic concepts and configurations of this powerful tool.
You will implement an End to End Order fulfillment as an Order Management Developer, configuring technical products, decompositions and order elements until an Order Product gets assetized in the customer Account.
What you will learn in this course:
Introduction to Order Management
- What is Order Management?
- What are Order Management Tasks
- How CPQ and Order Management are Related
Order Decomposition
- What is OrdDecomposition Relationshiper Management?
- Decomposition types
- Product Class and Scope
Orchestration Items
- States
- Orchestration Item Types
Advanced Content
- Systems
- System Interfaces
- Retry Policies
- Orchestration Dependencies
- Assetization
- Cancellations
- Amending
Orchestration Plan
Orchestration Scenarios
Omnistudio
Course Duration: 10 sessions – 20 hours
Salesforce Industries is the way to transform your business at the speed of innovation, leveraging the Salesforce Customer 360 platform.
In this course you will learn the general concepts for developing engaging, digital guided experiences with OmniStudio tools. You will learn how to use FlexCards, OmniScripts and OmniStudio Interaction Console to configure applications that elevate the user experience.
What you will learn in this course:
Introduction to Salesforce Industries
- Industry Verticals
- Data Model
- Success Community
- Process Library
- Managed Packages
Introduction to OmniStudio
- Digital Experience
- Service Management
- Developer Experience
Omnistudio
- FlexCards
- Dataraptors
- Calculation Procedures
- IDX Build Tool and IDX Workbench
- Omniscripts
- Integration Procedures
- Calculation Matrices
Advanced Content
- Action plan for certification
EPC - CPQ
Course Duration: 10 sessions – 20 hours
Salesforce Industries is the way to transform your business at the speed of innovation, leveraging the Salesforce Customer 360 platform. In this course you will learn the general concepts of configuration, pricing and quoting applications for Salesforce Communications, Media, Insurance, Healthcare and Energy & Utilities Clouds.
You will implement as a CPQ Developer a product catalog with its respective price/costs, associated business rules to improve Order Capture.
What you will learn in this course:
Introduction to EPC - CPQ
- Concepts and terminologies
- UI CPQ
- Order Creation: Order based on Assets
- MACD (move-add-change-delete)
- Order Line Item States
EPC - Enterprise Product Catalog
- UI Product Console
- Creation of simple and complex products (Product Structure)
- Attributes, object types, picklists
- Product life cycle
Pricing
- UI Product Console – Pricing
- Pricing in Bundle products
- Price Matrices (Attribute Pricing Matrix, Source Target Matrix, Range Attribute Matrix)
Advanced Content
- Advanced Rules, Context Rule and Attribute Rules
- Promotion
- Action plan for certification