Welcome to Nespon Academy!
Nespon Academy is our learning and development initiative designed to empower students, professionals, and emerging talent with the skills needed to thrive in the Salesforce ecosystem.
From hands-on training and curated Trailmixes to expert-led sessions delivered by industry leaders, the program focuses on building real capabilities, real confidence, and real career paths.
At Nespon Academy, we believe in investing in people, creating inclusive opportunities, fostering innovation, and shaping the next generation of tech talent. Got questions?
Reach out at nespon.academy@nespon.com
Customized Training Solutions
- Our training program is tailor-made to facilitate the successful adoption and ongoing support to new implementations.
- Our experts provide structured training followed by hands-on application.
- Flexible scheduling - you dictate session duration and frequency.
- Training resources and documentation transferred.
Highly Experienced
Instructors
Learn by Doing
Methodology
Cost
Effective
Delivered in-person
or Remotely
Knowledge
Management Transfer
Continuing
Support
Real-World
Application and Practice
Access to Learning
Management System
Course
- Salesforce Generative AI & Agentforce Program
- Revenue Cloud Advanced (CPQ & Billing) Program
- Tableau Data Analyst Program
Duration
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
- 10 sessions - 20 Hours
Salesforce Generative AI & Agentforce Program
Program Overview:
The Salesforce AI & Agentforce Program is designed to equip professionals with practical knowledge of AI capabilities within the Salesforce ecosystem. This course provides hands-on exposure to intelligent automation, generative AI tools, and AI-driven customer engagement strategies.
Key Learning Areas:
- Introduction to Salesforce AI Ecosystem
- Einstein GPT & Prompt Builder
- Agentforce Configuration & Use Cases
- AI in Revenue Cloud & Service Processes
- Designing AI-Driven Workflows
- Automation with AI Tools
- AI Governance, Ethics & Security
- Real-World Implementation Scenarios
What you will learn in this course:
Introduction to Order Management
- What is Order Management?
- What are Order Management Tasks
- How Revenue Cloud and Order Management are Related
Order Decomposition
- What is OrdDecomposition Relationshiper Management?
- Decomposition types
- Product Class and Scope
Orchestration Items
- States
- Orchestration Item Types
Advanced Content
- Systems
- System Interfaces
- Retry Policies
- Orchestration Dependencies
- Assetization
- Cancellations
- Amending
Orchestration Plan
Orchestration Scenarios
Revenue Cloud Advanced (CPQ & Billing) Program
Program Overview:
The Revenue Cloud Advanced Program focuses on deepening expertise in Salesforce CPQ and Billing processes. Participants will gain practical knowledge of advanced pricing strategies, contract lifecycle management, and end-to-end revenue operations.
Key Learning Areas:
- Advanced Product & Pricing Configuration
- Product Rules & Price Rules
- Discounting & Approval Processes
- Contract Lifecycle Management
- Amendments & Renewals
- Billing Fundamentals
- Revenue Cloud & Order Management Integration
- Best Practices for Performance & Scalability
Tableau Data Analyst Program
Program Overview:
The Tableau Data Analyst Program is designed to develop strong data visualization and business intelligence skills. Participants will learn how to transform raw data into interactive dashboards and actionable insights using Tableau.
Key Learning Areas:
- Tableau Interface & Data Connections
- Data Cleaning & Preparation
- Calculated Fields & LOD Expressions
- Interactive Dashboards & Stories
- Data Blending & Joins
- Performance Optimization
- Best Practices in Data Visualization
- Real Business Case Projects
