{"id":18741,"date":"2026-05-06T11:08:52","date_gmt":"2026-05-06T11:08:52","guid":{"rendered":"https:\/\/nespon.com\/salesforce-jumpstart\/field-service\/"},"modified":"2026-11-10T19:13:51","modified_gmt":"2026-11-10T19:13:51","slug":"field-service","status":"publish","type":"page","link":"https:\/\/nespon.com\/pt-br\/salesforce-jumpstart\/field-service\/","title":{"rendered":"Servi\u00e7o de campo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18741\" class=\"elementor elementor-18741 elementor-18532\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0ab79d e-con-full e-flex e-con e-parent\" data-id=\"c0ab79d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f81084 elementor-widget elementor-widget-html\" data-id=\"9f81084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 02 \u2014 Hero: \"Launch Salesforce CRM Analytics in 4-6 Weeks\"\n  Paste into ONE Elementor \"HTML\" widget (full width section, no side padding on the section itself).\n  Background image path is set below in .nsp-hero2 \u2014 if this file ever moves\n  to a different WordPress install, update that url() to match its media\n  URL there.\n-->\n<section class=\"nsp-hero2\">\n  <div class=\"nsp-hero2__scrim\"><\/div>\n  <div class=\"nsp-hero2__inner\">\n    <span class=\"nsp-hero2__badge\">SALESFORCE JUMPSTART \u00b7 FIELD SERVICE<\/span>\n    <h1 class=\"nsp-hero2__title\">Field Service em <span>4\u20136 Semanas<\/span><\/h1>\n    <p class=\"nsp-hero2__text\">\n  Conecte t\u00e9cnicos de campo, agendamento, despacho e gest\u00e3o de ordens de servi\u00e7o com uma implementa\u00e7\u00e3o estruturada do Salesforce Field Service, cobrindo descoberta, configura\u00e7\u00e3o, habilita\u00e7\u00e3o m\u00f3vel, treinamento e suporte ao go-live.\n    <\/p>\n    <a href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\" class=\"nsp-hero2__cta\">\n  Fale com um Especialista em Jumpstart\n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n    <\/a>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-hero2{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#16241F;\n    --nsp-dark-2:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    position:relative;\n    overflow:hidden;\n    background:#16241F url('\/wp-content\/uploads\/2026\/11\/jumpstart-hero.webp') no-repeat center center;\n    background-size:cover;\n    padding:88px 24px 96px;\n  }\n  .nsp-hero2__scrim{\n    position:absolute; inset:0;\n    background:linear-gradient(90deg, 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href=\"#who-its-for\" class=\"is-active\">Para quem \u00e9<\/a>\r\n      <a href=\"#whats-included\">O que est\u00e1 inclu\u00eddo<\/a>\r\n      <a href=\"#outcomes\">Resultados<\/a>\r\n      <a href=\"#industries\">Por que a Nespon<\/a>\r\n      <a href=\"#faq\">Perguntas Frequentes<\/a>\r\n    <\/nav>\r\n    <!--<a href=\"#\" class=\"nsp-subnav2__cta\">Get Started-->\r\n    <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n    <!--<\/a>-->\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n  .nsp-subnav2{\r\n    --nsp-orange:#FF4400;\r\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\r\n    background:var(--nsp-orange);\r\n  }\r\n  .nsp-subnav2__inner{\r\n    max-width:1280px;margin:0 auto;padding:0 24px;\r\n    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equipes de opera\u00e7\u00f5es de campo que buscam melhorar a produtividade dos t\u00e9cnicos, otimizar o agendamento e o despacho, reduzir visitas repetidas e ganhar mais visibilidade sobre as opera\u00e7\u00f5es de campo.<\/p>\n    <\/div>\n\n    <div class=\"nsp-needs__grid\">\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">01<\/span>\n        <h3>Reduza Visitas Repetidas<\/h3>\n        <p>Minimize deslocamentos de caminh\u00e3o e visitas repetidas desnecess\u00e1rias por meio de um agendamento e aloca\u00e7\u00e3o de recursos mais inteligentes.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">02<\/span>\n        <h3>Melhore as Taxas de Resolu\u00e7\u00e3o na Primeira Visita<\/h3>\n        <p>Designe t\u00e9cnicos com base em habilidades, disponibilidade e requisitos do trabalho para apoiar a resolu\u00e7\u00e3o na primeira visita.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">03<\/span>\n        <h3>Otimize as Opera\u00e7\u00f5es de Despacho<\/h3>\n        <p>Melhore o despacho e a roteiriza\u00e7\u00e3o para reduzir o tempo de deslocamento e os custos operacionais.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">04<\/span>\n        <h3>Melhore a Satisfa\u00e7\u00e3o do Cliente<\/h3>\n        <p>Apoie chegadas no hor\u00e1rio e melhores experi\u00eancias de atendimento por meio de agendamentos de campo coordenados.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">05<\/span>\n        <h3>Obtenha Visibilidade em Tempo Real<\/h3>\n        <p>Acompanhe a disponibilidade dos t\u00e9cnicos, o progresso dos trabalhos e as informa\u00e7\u00f5es de invent\u00e1rio em todas as opera\u00e7\u00f5es de campo.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">06<\/span>\n        <h3>Simplifique as Ordens de Servi\u00e7o<\/h3>\n        <p>Conecte a cria\u00e7\u00e3o, o agendamento, o despacho e a conclus\u00e3o de ordens de servi\u00e7o dentro do Salesforce.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-needs{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#f5f8f7;\n    padding:96px 24px;\n  }\n  .nsp-needs__inner{max-width:1280px;margin:0 auto;}\n  .nsp-needs .nsp-eyebrow{display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;}\n  .nsp-needs__head{\n    display:flex;justify-content:space-between;gap:40px;align-items:flex-end;\n    margin-bottom:48px;flex-wrap:wrap;\n  }\n  .nsp-needs__title{\n    font-size:clamp(26px,3vw,36px);line-height:1.2;font-weight:700;color:var(--nsp-dark);letter-spacing:-0.02em;margin:0;\n  }\n  .nsp-needs__intro{\n    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.nsp-needs{padding:64px 20px;}\n    .nsp-needs__grid{grid-template-columns:1fr;}\n  }\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0976b3c e-con-full e-flex e-con e-parent\" data-id=\"0976b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9248db3 elementor-widget elementor-widget-html\" data-id=\"9248db3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 05 \u2014 \"What's Included\" interactive step selector (id: whats-included)\n  + the 3-stat bar directly beneath it.\n-->\n<section class=\"nsp-included\" id=\"whats-included\">\n  <div class=\"nsp-included__inner\">\n    <div class=\"nsp-included__head\">\n      <div>\n        <span class=\"nsp-eyebrow\"> Um Jumpstart<\/span>\n        <h2>Um Caminho Claro para o <span>Valor<\/span>.<\/h2>\n      <\/div>\n      <p class=\"nsp-included__intro\">Avance por quatro fases estruturadas, desde a descoberta das opera\u00e7\u00f5es de campo e a configura\u00e7\u00e3o do Salesforce Field Service at\u00e9 a habilita\u00e7\u00e3o da for\u00e7a de trabalho m\u00f3vel, treinamento e go-live em produ\u00e7\u00e3o.<\/p>\n    <\/div>\n\n    <div class=\"nsp-included__body\">\n      <div class=\"nsp-included__list\" role=\"tablist\" aria-label=\"Jumpstart delivery steps\">\n        <button class=\"nsp-included__item is-active\" data-phase=\"0\" role=\"tab\" aria-selected=\"true\">\n          <span class=\"nsp-included__num\">01<\/span>\n          <span class=\"nsp-included__item-text\"><em>DESCOBERTA<\/em><strong>Descoberta e Explora\u00e7\u00e3o<\/strong><\/span>\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <button class=\"nsp-included__item\" data-phase=\"1\" role=\"tab\" aria-selected=\"false\">\n          <span class=\"nsp-included__num\">02<\/span>\n          <span class=\"nsp-included__item-text\"><em>CONTRATO<\/em><strong>\u201cO Jumpstart\u201d \u2014 Constru\u00e7\u00e3o<\/strong><\/span>\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <button class=\"nsp-included__item\" data-phase=\"2\" role=\"tab\" aria-selected=\"false\">\n          <span class=\"nsp-included__num\">03<\/span>\n          <span class=\"nsp-included__item-text\"><em>PEDIDO<\/em><strong>Treinamento e Capacita\u00e7\u00e3o<\/strong><\/span>\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <button class=\"nsp-included__item\" data-phase=\"3\" role=\"tab\" aria-selected=\"false\">\n          <span class=\"nsp-included__num\">04<\/span>\n          <span class=\"nsp-included__item-text\"><em>FATURAMENTO<\/em><strong>Prontid\u00e3o e Go-Live<\/strong><\/span>\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n      <\/div>\n\n      <div class=\"nsp-included__panel\">\n        <h3 class=\"nsp-included__panel-title\">Descoberta e explora\u00e7\u00e3o<\/h3>\n        <p class=\"nsp-included__panel-text\">Avalie as opera\u00e7\u00f5es de atendimento de campo, os requisitos de agendamento, as fun\u00e7\u00f5es dos t\u00e9cnicos e os territ\u00f3rios de atendimento para definir as prioridades de implementa\u00e7\u00e3o.<\/p>\n        <div class=\"nsp-included__points\">\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Conduza sess\u00f5es de descoberta sobre opera\u00e7\u00f5es de campo e fluxos de trabalho de agendamento.<\/div>\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Mapeie territ\u00f3rios de atendimento, fun\u00e7\u00f5es dos t\u00e9cnicos e conjuntos de habilidades necess\u00e1rios.<\/div>\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Identifique KPIs, incluindo taxa de resolu\u00e7\u00e3o na primeira visita, tempo m\u00e9dio de reparo (MTTR) e chegada no hor\u00e1rio.<\/div>\n           <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Prepare um Documento de Requisitos de Neg\u00f3cio (BRD).<\/div>\n            \n         \n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"nsp-included__stats\">\n    <div class=\"nsp-included__stats-inner\">\n      <div><strong>4\u20136 semanas<\/strong><span>Tempo para entrar em produ\u00e7\u00e3o com o CRM Analytics Jumpstart<\/span><\/div>\n      <div><strong>200+<\/strong><span>Especialistas certificados em Salesforce nas equipes de entrega da Nespon<\/span><\/div>\n      <div><strong>100%<\/strong><span>Hist\u00f3rico de configura\u00e7\u00e3o e entrada em produ\u00e7\u00e3o em projetos Jumpstart<\/span><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!--\n  EDIT TAB CONTENT HERE. 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class=\"nsp-outcomes__inner\">\n    <div class=\"nsp-outcomes__head\">\n      <div>\n        <span class=\"nsp-eyebrow\">RESULTADOS ESPERADOS<\/span>\n        <h2 class=\"nsp-outcomes__title\">O Que Seu Field Service Jumpstart Pode Entregar<\/h2>\n      <\/div>\n      <p class=\"nsp-outcomes__intro\">Melhore as opera\u00e7\u00f5es de atendimento de campo por meio de agendamento conectado, despacho, mobilidade dos t\u00e9cnicos e gest\u00e3o de ordens de servi\u00e7o.<\/p>\n    <\/div>\n\n    <div class=\"nsp-outcomes__grid\">\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n         <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/faster-product-launches.webp\">\n        <\/span>\n        <h3>Menos Deslocamentos de Caminh\u00e3o<\/h3>\n        <p>Use agendamento inteligente e aloca\u00e7\u00e3o de recursos para ajudar a reduzir despachos desnecess\u00e1rios e visitas repetidas.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n            <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/reduced-revenue-leakage.webp\">\n        <\/span>\n        <h3>Maiores Taxas de Resolu\u00e7\u00e3o na Primeira Visita<\/h3>\n        <p>Combine t\u00e9cnicos com as habilidades certas, requisitos do trabalho e pe\u00e7as dispon\u00edveis para melhorar a resolu\u00e7\u00e3o na primeira visita.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n            <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/higher-agent-productivity.webp\">\n        <\/span>\n        <h3>Chegadas no Hor\u00e1rio Aprimoradas<\/h3>\n        <p>Otimize o agendamento e a roteiriza\u00e7\u00e3o para ajudar os t\u00e9cnicos a cumprir os compromissos de atendimento.<\/p>\n      <\/div>\n      <div 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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 10 \u2014 \"Why Nespon\" (id: industries) with checklist + partner badges + stats bar\n  Replace the 3 partner-badge SVGs with your real Salesforce\/Claude badge images if available.\n-->\n<section class=\"nsp-why\" id=\"industries\">\n  <div class=\"nsp-why__inner\">\n    <div class=\"nsp-why__top\">\n      <div class=\"nsp-why__left\">\n        <span class=\"nsp-eyebrow\">POR QUE A NESPON<\/span>\n        <h2>O Parceiro Constru\u00eddo para <span>o Que Vem a Seguir<\/span>.<\/h2>\n        <p>Com sede no Texas, a Nespon Solutions combina a expertise de Salesforce Summit Partner, consultoria em field service, capacidades de IA e experi\u00eancia de entrega global para ajudar organiza\u00e7\u00f5es a melhorar o agendamento, o despacho, as opera\u00e7\u00f5es da for\u00e7a de trabalho m\u00f3vel e a entrega de servi\u00e7os.<\/p>\n        <a href=\"https:\/\/nespon.com\/pt-br\/sobre-nos\/\" class=\"nsp-why__btn\">Sobre a Nespon\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/a>\n\n         <div class=\"nsp-why__badges\">\n          <img decoding=\"async\" style=\"max-width:140px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/11\/Consulting-Summit-Partner.webp\" alt=\"Parceiro Salesforce Summit\">\n          <!--<img decoding=\"async\" style=\"max-width:150px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/09\/Partner-advisory.webp\" alt=\"Salesforce Partner Advisory\">-->\n        <img decoding=\"async\" style=\"max-width:170px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/10\/Partner-Badge-Certified-PNG-Horizontal.png\" alt=\"Claude Registered Partner\">\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-why__right\">\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Salesforce Summit Partner: O n\u00edvel mais alto no programa de parceiros de consultoria da Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Mais de 750 Certifica\u00e7\u00f5es Salesforce: Expertise certificada em todo o ecossistema Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Expertise Liderada pelo Setor: Experi\u00eancia em Field Service nos setores de telecomunica\u00e7\u00f5es, utilities e opera\u00e7\u00f5es de campo complexas.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Expertise em IA: Capacidades em Agentforce, Einstein AI e otimiza\u00e7\u00e3o de agendamento do Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Entrega Global: Capacidades de entrega apoiadas por quatro Centros de Excel\u00eancia.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Nespon Academy: Recursos de treinamento e playbooks desenvolvidos para apoiar a ado\u00e7\u00e3o de longo prazo.<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"nsp-why__stats\">\n    <div class=\"nsp-why__stats-inner\">\n      <div><strong>750+<\/strong><span>Certifica\u00e7\u00f5es Salesforce<\/span><\/div>\n      <div><strong>18+<\/strong><span>Anos de excel\u00eancia<\/span><\/div>\n      <div><strong>98%<\/strong><span>Satisfa\u00e7\u00e3o do cliente<\/span><\/div>\n      <div><strong>Entrega<\/strong><span>com presen\u00e7a global<\/span><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-why{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus 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}\n.nsp.nsp-faq2 .nsp-faq2__q:hover svg,\n.nsp.nsp-faq2 .nsp-faq2__item.is-open .nsp-faq2__q svg { color: #fff; }\n.nsp.nsp-faq2 .nsp-faq2__q:focus-visible { outline: 2px solid #FF4400; outline-offset: 3px; }\n.nsp .nsp-faq2__a { height: 0; overflow: hidden; transition: height .32s ease; }\n.nsp .nsp-faq2__item.is-open .nsp-faq2__a.is-static { height: auto; }\n.nsp .nsp-faq2__a-inner { padding: 22px 34px 28px; border-top: 1px solid #EEF1F0; font-family: var(--nsp-font); font-size: 14.5px; font-weight: 400; line-height: 1.7; color: var(--nsp-text); }\n\n@media (max-width: 1100px) {\n  .nsp .nsp-faq2__grid { grid-template-columns: minmax(0, 1fr); gap: 40px; }\n  .nsp .nsp-faq2__title { max-width: none; }\n}\n@media (max-width: 575px) {\n  .nsp.nsp-faq2 .nsp-faq2__q { min-height: 64px; padding: 16px 18px 16px 20px; font-size: 15px !important; }\n  .nsp .nsp-faq2__a-inner { padding: 18px 20px 22px; font-size: 14px; }\n}\n<\/style>\n\n<section class=\"nsp nsp-section nsp-faq2\" id=\"faq\">\n  <div class=\"nsp-container nsp-faq2__grid\">\n    <div>\n      <p class=\"nsp-eyebrow\">FAQ<\/p>\n      <h2 class=\"nsp-h2 nsp-faq2__title\">Perguntas Comuns<\/h2>\n    <\/div>\n\n    <div class=\"nsp-faq2__list\">\n      <div class=\"nsp-faq2__item is-open\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"true\">O que \u00e9 o Salesforce Field Service Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a is-static\">\n          <div class=\"nsp-faq2__a-inner\">O Salesforce Field Service Jumpstart da Nespon \u00e9 uma implementa\u00e7\u00e3o estruturada desenvolvida para configurar agendamento, despacho, ordens de servi\u00e7o e capacidades de for\u00e7a de trabalho m\u00f3vel em 4 a 6 semanas.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O que est\u00e1 inclu\u00eddo no Field Service Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O projeto inclui descoberta, configura\u00e7\u00e3o de ordens de servi\u00e7o e agendamento, configura\u00e7\u00e3o do app m\u00f3vel com capacidades offline, rastreamento de invent\u00e1rio, treinamento de despachantes e t\u00e9cnicos, UAT, suporte ao go-live e Hypercare.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quanto tempo leva o Field Service Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart tem como meta a implanta\u00e7\u00e3o em 4 a 6 semanas, cobrindo descoberta, configura\u00e7\u00e3o, treinamento, testes e go-live em produ\u00e7\u00e3o.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quais resultados de neg\u00f3cio posso esperar do Field Service Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">As organiza\u00e7\u00f5es podem melhorar a efici\u00eancia do agendamento, a visibilidade dos t\u00e9cnicos, as taxas de resolu\u00e7\u00e3o na primeira visita, os custos operacionais e o desempenho geral do atendimento de campo.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O Field Service Jumpstart inclui treinamento para despachantes e t\u00e9cnicos?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">Sim. O treinamento cobre os fluxos de agendamento e console do despachante para despachantes e gestores, fluxos m\u00f3veis para t\u00e9cnicos e recursos relevantes da Nespon Academy. <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O que qualifica a Nespon para implementar o Salesforce Field Service?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">A Nespon \u00e9 uma Salesforce Summit Consulting Partner com mais de 750 certifica\u00e7\u00f5es Salesforce e experi\u00eancia na entrega de solu\u00e7\u00f5es Salesforce em diversos setores, incluindo telecomunica\u00e7\u00f5es e utilities.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O Field Service Jumpstart \u00e9 uma implementa\u00e7\u00e3o completa do Salesforce Field Service?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">N\u00e3o. O Jumpstart tem foco na implanta\u00e7\u00e3o das capacidades essenciais do Field Service dentro de um escopo definido. 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Fale com um Especialista em Jumpstart Para quem \u00e9 O que est\u00e1 inclu\u00eddo Resultados Por [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16660,"parent":18658,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18741","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servi\u00e7o de campo - Industry Experts guiding Clients to innovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nespon.com\/pt-br\/salesforce-jumpstart\/field-service\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servi\u00e7o de campo - Industry Experts guiding Clients to innovation\" \/>\n<meta property=\"og:description\" content=\"SALESFORCE JUMPSTART \u00b7 FIELD SERVICE Field Service em 4\u20136 Semanas Conecte t\u00e9cnicos de campo, agendamento, despacho e gest\u00e3o de ordens de servi\u00e7o com uma implementa\u00e7\u00e3o estruturada do Salesforce Field Service, cobrindo descoberta, configura\u00e7\u00e3o, habilita\u00e7\u00e3o m\u00f3vel, treinamento e suporte ao go-live. 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