{"id":18735,"date":"2026-05-06T10:59:06","date_gmt":"2026-05-06T10:59:06","guid":{"rendered":"https:\/\/nespon.com\/salesforce-jumpstart\/experience-cloud\/"},"modified":"2026-11-10T19:13:39","modified_gmt":"2026-11-10T19:13:39","slug":"experience-cloud","status":"publish","type":"page","link":"https:\/\/nespon.com\/pt-br\/salesforce-jumpstart\/experience-cloud\/","title":{"rendered":"Experience Cloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18735\" class=\"elementor elementor-18735 elementor-18516\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c4da5f e-con-full e-flex e-con e-parent\" data-id=\"3c4da5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-676c8f6 elementor-widget elementor-widget-html\" data-id=\"676c8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 02 \u2014 Hero: \"Launch Salesforce CRM Analytics in 4-6 Weeks\"\n  Paste into ONE Elementor \"HTML\" widget (full width section, no side padding on the section itself).\n  Background image path is set below in .nsp-hero2 \u2014 if this file ever moves\n  to a different WordPress install, update that url() to match its media\n  URL there.\n-->\n<section class=\"nsp-hero2\">\n  <div class=\"nsp-hero2__scrim\"><\/div>\n  <div class=\"nsp-hero2__inner\">\n    <span class=\"nsp-hero2__badge\">SALESFORCE JUMPSTART \u00b7 EXPERIENCE CLOUD<\/span>\n    <h1 class=\"nsp-hero2__title\">Experience Cloud em <span>4\u20136 Semanas<\/span><\/h1>\n    <p class=\"nsp-hero2__text\">\n  Construa portais personalizados para clientes, parceiros e funcion\u00e1rios com o Salesforce Experience Cloud atrav\u00e9s de um projeto estruturado que abrange descoberta, configura\u00e7\u00e3o, integra\u00e7\u00e3o com o CRM, treinamento e suporte ao go-live.\n    <\/p>\n    <a href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\" class=\"nsp-hero2__cta\">\n  Fale com um Especialista em Jumpstart\n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n    <\/a>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-hero2{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#16241F;\n    --nsp-dark-2:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    position:relative;\n    overflow:hidden;\n    background:#16241F url('\/wp-content\/uploads\/2026\/11\/jumpstart-hero.webp') no-repeat center center;\n    background-size:cover;\n    padding:88px 24px 96px;\n  }\n  .nsp-hero2__scrim{\n    position:absolute; inset:0;\n    background:linear-gradient(90deg, rgba(12,20,18,.7) 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class=\"is-active\">Para quem \u00e9<\/a>\r\n      <a href=\"#whats-included\">O que est\u00e1 inclu\u00eddo<\/a>\r\n      <a href=\"#outcomes\">Resultados<\/a>\r\n      <a href=\"#industries\">Por que a Nespon<\/a>\r\n      <a href=\"#faq\">FAQ<\/a>\r\n    <\/nav>\r\n    <!--<a href=\"#\" class=\"nsp-subnav2__cta\">Get Started-->\r\n    <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n    <!--<\/a>-->\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n  .nsp-subnav2{\r\n    --nsp-orange:#FF4400;\r\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\r\n    background:var(--nsp-orange);\r\n  }\r\n  .nsp-subnav2__inner{\r\n    max-width:1280px;margin:0 auto;padding:0 24px;\r\n    display:flex;align-items:center;justify-content:space-between;gap:20px;\r\n  }\r\n  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});\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e64c26 e-con-full e-flex e-con e-parent\" data-id=\"9e64c26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b90c8b elementor-widget elementor-widget-html\" data-id=\"3b90c8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 04 \u2014 \"What Your Business Needs\" (id: who-its-for)\n-->\n<section class=\"nsp-needs\" id=\"who-its-for\">\n  <div class=\"nsp-needs__inner\">\n    <div class=\"nsp-needs__head\">\n      <div>\n        <span class=\"nsp-eyebrow\">PARA QUEM \u00c9 ISTO<\/span>\n        <h2 class=\"nsp-needs__title\">O que sua empresa precisa<\/h2>\n      <\/div>\n      <p class=\"nsp-needs__intro\">Desenvolvido para organiza\u00e7\u00f5es que buscam lan\u00e7ar portais digitais personalizados, melhorar o autoatendimento ao cliente, fortalecer o engajamento com parceiros e fornecer acesso seguro aos dados do Salesforce.<\/p>\n    <\/div>\n\n    <div class=\"nsp-needs__grid\">\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">01<\/span>\n        <h3>Lance Portais Personalizados<\/h3>\n        <p>Crie portais de autoatendimento personalizados para clientes, parceiros e funcion\u00e1rios conectados ao Salesforce.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">02<\/span>\n        <h3>Melhore o Engajamento com Parceiros<\/h3>\n        <p>Conecte revendedores e parceiros de canal por meio de um portal centralizado para colabora\u00e7\u00e3o, informa\u00e7\u00f5es e recursos.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">03<\/span>\n        <h3>Reduza Custos de Suporte<\/h3>\n        <p>Habilite autoatendimento com IA e acesso ao conhecimento para ajudar a reduzir solicita\u00e7\u00f5es de suporte rotineiras.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">04<\/span>\n        <h3>Personalize Experi\u00eancias Digitais<\/h3>\n        <p>Entregue conte\u00fado e experi\u00eancias relevantes para melhorar o engajamento e a reten\u00e7\u00e3o de clientes.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">05<\/span>\n        <h3>Acesso Seguro a Dados do CRM<\/h3>\n        <p>Forne\u00e7a a usu\u00e1rios externos acesso baseado em fun\u00e7\u00f5es \u00e0s informa\u00e7\u00f5es relevantes do Salesforce.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">06<\/span>\n        <h3>Otimize Fluxos de Trabalho Digitais<\/h3>\n        <p>Simplifique o onboarding, o gerenciamento de casos e os processos relacionados a contas por meio de autoatendimento online.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-needs{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#f5f8f7;\n    padding:96px 24px;\n  }\n  .nsp-needs__inner{max-width:1280px;margin:0 auto;}\n  .nsp-needs .nsp-eyebrow{display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;}\n  .nsp-needs__head{\n    display:flex;justify-content:space-between;gap:40px;align-items:flex-end;\n    margin-bottom:48px;flex-wrap:wrap;\n  }\n  .nsp-needs__title{\n    font-size:clamp(26px,3vw,36px);line-height:1.2;font-weight:700;color:var(--nsp-dark);letter-spacing:-0.02em;margin:0;\n  }\n  .nsp-needs__intro{\n    font-size:15px;line-height:1.7;color:#5b6b68;max-width:470px;margin:0;text-align:right;\n  }\n\n  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}\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4db3db2 e-con-full e-flex e-con e-parent\" data-id=\"4db3db2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3601466 elementor-widget elementor-widget-html\" data-id=\"3601466\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 05 \u2014 \"What's Included\" interactive step selector (id: whats-included)\r\n  + the 3-stat bar directly beneath it.\r\n-->\r\n<section class=\"nsp-included\" id=\"whats-included\">\r\n  <div class=\"nsp-included__inner\">\r\n    <div class=\"nsp-included__head\">\r\n      <div>\r\n        <span class=\"nsp-eyebrow\"> Um Jumpstart<\/span>\r\n        <h2>Um Caminho Claro para o <span>Valor<\/span>.<\/h2>\r\n      <\/div>\r\n      <p class=\"nsp-included__intro\">Percorra quatro fases estruturadas, desde a descoberta do portal e a configura\u00e7\u00e3o do Experience Cloud at\u00e9 a integra\u00e7\u00e3o com o CRM, a capacita\u00e7\u00e3o da equipe e o go-live em produ\u00e7\u00e3o.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"nsp-included__body\">\r\n      <div class=\"nsp-included__list\" role=\"tablist\" aria-label=\"Jumpstart delivery steps\">\r\n        <button class=\"nsp-included__item is-active\" data-phase=\"0\" role=\"tab\" aria-selected=\"true\">\r\n          <span class=\"nsp-included__num\">01<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>DESCOBRIR<\/em><strong>Descoberta e Explora\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"1\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">02<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>CONTRATAR<\/em><strong>\u201cO Jumpstart\u201d \u2014 Constru\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"2\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">03<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>PEDIR<\/em><strong>Treinamento e Capacita\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"3\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">04<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>FATURAR<\/em><strong>Prontid\u00e3o e Go-Live<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-included__panel\">\r\n        <h3 class=\"nsp-included__panel-title\">Descoberta e explora\u00e7\u00e3o<\/h3>\r\n        <p class=\"nsp-included__panel-text\">Identifique os requisitos do portal, p\u00fablicos-alvo, jornadas do usu\u00e1rio, necessidades de acesso a dados e requisitos de integra\u00e7\u00e3o antes de configurar o Experience Cloud.<\/p>\r\n        <div class=\"nsp-included__points\">\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Realizamos sess\u00f5es de descoberta sobre casos de uso do portal, p\u00fablicos-alvo e jornadas do usu\u00e1rio.<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Mapeamos conte\u00fado, acesso a dados, permiss\u00f5es e requisitos de integra\u00e7\u00e3o.<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Identificamos KPIs, incluindo taxa de autoatendimento, desvio de chamados, logins no portal e satisfa\u00e7\u00e3o do cliente (CSAT).<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Preparamos um Documento de Requisitos de Neg\u00f3cio (BRD).<\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"nsp-included__stats\">\r\n    <div class=\"nsp-included__stats-inner\">\r\n      <div><strong>4-6 semanas<\/strong><span>Tempo para entrar em produ\u00e7\u00e3o com o CRM Analytics Jumpstart<\/span><\/div>\r\n      <div><strong>200+<\/strong><span>Especialistas certificados em Salesforce nas equipes de entrega da Nespon<\/span><\/div>\r\n      <div><strong>100%<\/strong><span>Hist\u00f3rico de configura\u00e7\u00e3o e entrega em projetos Jumpstart<\/span><\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!--\r\n  EDIT TAB CONTENT HERE. 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class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 06 \u2014 \"Expected Outcomes\" 6-card grid (id: outcomes)\n  Icons are simple inline-SVG line icons approximating the prototype's\n  glyphs (no image\/icon-font assets were available to extract) \u2014 swap for\n  the real icon set if you have the Figma exports.\n-->\n<section class=\"nsp-outcomes\" id=\"outcomes\">\n  <div class=\"nsp-outcomes__inner\">\n    <div class=\"nsp-outcomes__head\">\n      <div>\n        <span class=\"nsp-eyebrow\">RESULTADOS ESPERADOS<\/span>\n        <h2 class=\"nsp-outcomes__title\">O Que Seu Experience Cloud Jumpstart Pode Entregar<\/h2>\n      <\/div>\n      <p class=\"nsp-outcomes__intro\">Lance experi\u00eancias digitais personalizadas que conectam usu\u00e1rios aos dados do Salesforce, melhoram o autoatendimento e apoiam o engajamento de clientes e parceiros.<\/p>\n    <\/div>\n\n    <div class=\"nsp-outcomes__grid\">\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n         <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/faster-product-launches.webp\">\n        <\/span>\n        <h3>Portais Digitais Personalizados<\/h3>\n        <p>Lance um portal de cliente ou parceiro conectado ao Salesforce, alinhado \u00e0 sua marca e aos requisitos do neg\u00f3cio.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n            <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/reduced-revenue-leakage.webp\">\n        <\/span>\n        <h3>Maior Desvio de Chamados<\/h3>\n        <p>Habilite autoatendimento baseado em conhecimento e assistido por IA para ajudar os clientes a resolver problemas rotineiros sem contatar o suporte.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n            <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/higher-agent-productivity.webp\">\n        <\/span>\n        <h3>Maior Produtividade de Parceiros<\/h3>\n        <p>D\u00ea aos parceiros acesso centralizado a oportunidades, casos, informa\u00e7\u00f5es de contas e recursos de neg\u00f3cio relevantes.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n            <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/reduced-order-fallout.webp\">\n        <\/span>\n        <h3>Acesso Seguro a Dados<\/h3>\n        <p>Controle o acesso \u00e0s informa\u00e7\u00f5es do Salesforce por meio de autentica\u00e7\u00e3o, permiss\u00f5es e visibilidade baseada em fun\u00e7\u00f5es.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n           <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/360-customer-visibility.webp\">\n        <\/span>\n        <h3>Maior Engajamento Digital<\/h3>\n        <p>Incentive o uso recorrente do portal por meio de conte\u00fado personalizado, informa\u00e7\u00f5es relevantes e experi\u00eancias digitais conectadas.<\/p>\n      <\/div>\n      <div class=\"nsp-outcome-card\">\n        <span class=\"nsp-outcome-card__icon\">\n           <img decoding=\"async\" style=\"width:40px; height:40px;\" src=\"\/wp-content\/uploads\/2026\/11\/faster-time-to-market.webp\">\n        <\/span>\n        <h3>Menor Depend\u00eancia de TI<\/h3>\n        <p>Permita que os administradores gerenciem conte\u00fado e atualiza\u00e7\u00f5es do portal usando os recursos low-code do Salesforce Experience Builder.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-outcomes{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta 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}\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-079fbf0 e-con-full e-flex e-con e-parent\" data-id=\"079fbf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b5f91 elementor-widget elementor-widget-html\" data-id=\"c3b5f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 10 \u2014 \"Why Nespon\" (id: industries) with checklist + partner badges + stats bar\n  Replace the 3 partner-badge SVGs with your real Salesforce\/Claude badge images if available.\n-->\n<section class=\"nsp-why\" id=\"industries\">\n  <div class=\"nsp-why__inner\">\n    <div class=\"nsp-why__top\">\n      <div class=\"nsp-why__left\">\n        <span class=\"nsp-eyebrow\">POR QUE A NESPON<\/span>\n        <h2>O Parceiro Constru\u00eddo para <span>o Que Vem a Seguir<\/span>.<\/h2>\n        <p>Com sede no Texas, a Nespon Solutions combina a experi\u00eancia de Salesforce Summit Partner, capacidades em experi\u00eancia digital, conhecimento em IA e experi\u00eancia de entrega global para ajudar organiza\u00e7\u00f5es a construir portais conectados para clientes, parceiros e funcion\u00e1rios.<\/p>\n        <a href=\"https:\/\/nespon.com\/pt-br\/sobre-nos\/\" class=\"nsp-why__btn\">Sobre a Nespon\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/a>\n\n       <div class=\"nsp-why__badges\">\n          <img decoding=\"async\" style=\"max-width:140px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/11\/Consulting-Summit-Partner.webp\" alt=\"Parceiro Salesforce Summit\">\n          <!--<img decoding=\"async\" style=\"max-width:150px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/09\/Partner-advisory.webp\" alt=\"Salesforce Partner Advisory\">-->\n        <img decoding=\"async\" style=\"max-width:170px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/10\/Partner-Badge-Certified-PNG-Horizontal.png\" alt=\"Claude Registered Partner\">\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-why__right\">\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Salesforce Summit Partner: o n\u00edvel mais alto no programa de parceiros de consultoria do Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> 750+ Certifica\u00e7\u00f5es Salesforce: expertise certificada em todo o ecossistema Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Experi\u00eancia de Setor: expertise em portais e experi\u00eancia digital nos setores de telecomunica\u00e7\u00f5es, utilities e seguros.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Expertise em IA: capacidades em Agentforce, Einstein AI e automa\u00e7\u00e3o Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Entrega Global: capacidades de entrega apoiadas por quatro Centros de Excel\u00eancia.<\/div>\n         <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Nespon Academy: recursos de treinamento e capacita\u00e7\u00e3o projetados para apoiar a ado\u00e7\u00e3o de longo prazo.<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"nsp-why__stats\">\n    <div class=\"nsp-why__stats-inner\">\n      <div><strong>750+<\/strong><span>Certifica\u00e7\u00f5es Salesforce<\/span><\/div>\n      <div><strong>18+<\/strong><span>Anos de excel\u00eancia<\/span><\/div>\n      <div><strong>98%<\/strong><span>Satisfa\u00e7\u00e3o do cliente<\/span><\/div>\n      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}\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0278a5a e-con-full e-flex e-con e-parent\" data-id=\"0278a5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ba44b elementor-widget elementor-widget-html\" data-id=\"c1ba44b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- =====================================================================\n     NESPON | FAQ \u2014 Experience Cloud Jumpstart  (self-contained: paste into a WordPress \"Custom HTML\" block)\n     Layout\/colours from the \"08 FAQ\" design; typography from the Section 11 FAQ.\n     Uses .nsp-faq2 class names (as in the source) so it can't clash with another FAQ block on the same page.\n     Add \"is-open\" to an .nsp-faq2__item to have it open on load. 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}\n.nsp.nsp-faq2 .nsp-faq2__q:hover svg,\n.nsp.nsp-faq2 .nsp-faq2__item.is-open .nsp-faq2__q svg { color: #fff; }\n.nsp.nsp-faq2 .nsp-faq2__q:focus-visible { outline: 2px solid #FF4400; outline-offset: 3px; }\n.nsp .nsp-faq2__a { height: 0; overflow: hidden; transition: height .32s ease; }\n.nsp .nsp-faq2__item.is-open .nsp-faq2__a.is-static { height: auto; }\n.nsp .nsp-faq2__a-inner { padding: 22px 34px 28px; border-top: 1px solid #EEF1F0; font-family: var(--nsp-font); font-size: 14.5px; font-weight: 400; line-height: 1.7; color: var(--nsp-text); }\n\n@media (max-width: 1100px) {\n  .nsp .nsp-faq2__grid { grid-template-columns: minmax(0, 1fr); gap: 40px; }\n  .nsp .nsp-faq2__title { max-width: none; }\n}\n@media (max-width: 575px) {\n  .nsp.nsp-faq2 .nsp-faq2__q { min-height: 64px; padding: 16px 18px 16px 20px; font-size: 15px !important; }\n  .nsp .nsp-faq2__a-inner { padding: 18px 20px 22px; font-size: 14px; }\n}\n<\/style>\n\n<section class=\"nsp nsp-section nsp-faq2\" id=\"faq\">\n  <div class=\"nsp-container nsp-faq2__grid\">\n    <div>\n      <p class=\"nsp-eyebrow\">FAQ<\/p>\n      <h2 class=\"nsp-h2 nsp-faq2__title\">Perguntas Comuns<\/h2>\n    <\/div>\n\n    <div class=\"nsp-faq2__list\">\n      <div class=\"nsp-faq2__item is-open\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"true\">O que \u00e9 o Nespon Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a is-static\">\n          <div class=\"nsp-faq2__a-inner\">O Experience Cloud Jumpstart da Nespon \u00e9 um projeto estruturado projetado para configurar e lan\u00e7ar portais Salesforce personalizados para clientes, parceiros ou funcion\u00e1rios em 4 a 6 semanas.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quanto tempo leva o Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart tem como meta a implanta\u00e7\u00e3o em 4 a 6 semanas, por meio de descoberta, configura\u00e7\u00e3o, treinamento, testes e go-live em produ\u00e7\u00e3o.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Que tipos de portais podem ser constru\u00eddos com o Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart suporta portais de autoatendimento para clientes, portais de parceiros, portais de funcion\u00e1rios e experi\u00eancias digitais personalizadas conectadas ao Salesforce.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O que est\u00e1 inclu\u00eddo no Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O projeto inclui descoberta, configura\u00e7\u00e3o do Experience Cloud, autentica\u00e7\u00e3o, acesso baseado em fun\u00e7\u00f5es, integra\u00e7\u00e3o com o CRM, treinamento, UAT, suporte ao go-live e Hypercare.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quanto custa o Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart est\u00e1 dispon\u00edvel por menos de US$ 25 mil como oferta por tempo limitado. O pre\u00e7o final depende da regi\u00e3o e do escopo de implementa\u00e7\u00e3o acordado. <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quantos consultores trabalhar\u00e3o no meu projeto de Experience Cloud?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">A Nespon designa consultores com expertise em implementa\u00e7\u00e3o do Salesforce Experience Cloud com base nos requisitos e no escopo acordado do projeto.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Que resultados de neg\u00f3cio posso esperar do Experience Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">As organiza\u00e7\u00f5es podem melhorar o autoatendimento digital, a colabora\u00e7\u00e3o com parceiros, o acesso seguro a dados do CRM e o engajamento de clientes por meio de portais Salesforce conectados.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Por que escolher a Nespon para a implementa\u00e7\u00e3o do Experience Cloud?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">A Nespon \u00e9 uma Salesforce Summit Consulting Partner com mais de 750 certifica\u00e7\u00f5es Salesforce, expertise em implementa\u00e7\u00e3o do Experience Cloud e capacidades de entrega global.<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function () {\n  var each = function (list, fn) { Array.prototype.forEach.call(list, fn); };\n  each(document.querySelectorAll('.nsp-faq2'), function (section) {\n    if (section.dataset.nspReady) return;\n    section.dataset.nspReady = '1';\n    var items = section.querySelectorAll('.nsp-faq2__item');\n\n    function open(item) {\n      var panel = item.querySelector('.nsp-faq2__a');\n      item.classList.add('is-open');\n      item.querySelector('.nsp-faq2__q').setAttribute('aria-expanded', 'true');\n      panel.style.height = panel.scrollHeight + 'px';\n      clearTimeout(panel._nspTimer);\n      panel._nspTimer = setTimeout(function () {\n        if (item.classList.contains('is-open')) panel.style.height = 'auto';\n      }, 360);\n    }\n    function close(item) {\n      var panel = item.querySelector('.nsp-faq2__a');\n      clearTimeout(panel._nspTimer);\n      panel.classList.remove('is-static');\n      panel.style.height = panel.scrollHeight + 'px';\n      void panel.offsetHeight;\n      panel.style.height = '0px';\n      item.classList.remove('is-open');\n      item.querySelector('.nsp-faq2__q').setAttribute('aria-expanded', 'false');\n    }\n\n    each(items, function (item) {\n      item.querySelector('.nsp-faq2__q').addEventListener('click', function () {\n        var isOpen = item.classList.contains('is-open');\n        each(items, function (other) { if (other !== item && other.classList.contains('is-open')) close(other); });\n        if (isOpen) close(item); else open(item);\n      });\n    });\n  });\n})();\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79c8dca e-con-full e-flex e-con e-parent\" data-id=\"79c8dca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f5776c elementor-widget elementor-widget-html\" data-id=\"8f5776c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 12 \u2014 Final CTA \"What's Your Next Technology Move?\"\n  The mascot is part of one full-bleed background photo on the section\n  itself (CTA3.webp), not a separate floating box. 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Fale com um Especialista em Jumpstart Para quem \u00e9 O que est\u00e1 inclu\u00eddo Resultados [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16660,"parent":18658,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18735","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Experience Cloud - Industry Experts guiding Clients to innovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nespon.com\/pt-br\/salesforce-jumpstart\/experience-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Experience Cloud - Industry Experts guiding Clients to innovation\" \/>\n<meta property=\"og:description\" content=\"SALESFORCE JUMPSTART \u00b7 EXPERIENCE CLOUD Experience Cloud em 4\u20136 Semanas Construa portais personalizados para clientes, parceiros e funcion\u00e1rios com o Salesforce Experience Cloud atrav\u00e9s de um projeto estruturado que abrange descoberta, configura\u00e7\u00e3o, integra\u00e7\u00e3o com o CRM, treinamento e suporte ao go-live. 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