{"id":18731,"date":"2026-05-06T10:56:13","date_gmt":"2026-05-06T10:56:13","guid":{"rendered":"https:\/\/nespon.com\/salesforce-jumpstart\/energy-utilities-cloud\/"},"modified":"2026-11-10T19:13:26","modified_gmt":"2026-11-10T19:13:26","slug":"energy-utilities-cloud","status":"publish","type":"page","link":"https:\/\/nespon.com\/pt-br\/salesforce-jumpstart\/energy-utilities-cloud\/","title":{"rendered":"Energy &#038; Utilities Cloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18731\" class=\"elementor elementor-18731 elementor-18511\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd2a96 e-con-full e-flex e-con e-parent\" data-id=\"3fd2a96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-745ea8c elementor-widget elementor-widget-html\" data-id=\"745ea8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 02 \u2014 Hero: \"Launch Salesforce CRM Analytics in 4-6 Weeks\"\n  Paste into ONE Elementor \"HTML\" widget (full width section, no side padding on the section itself).\n  Background image path is set below in .nsp-hero2 \u2014 if this file ever moves\n  to a different WordPress install, update that url() to match its media\n  URL there.\n-->\n<section class=\"nsp-hero2\">\n  <div class=\"nsp-hero2__scrim\"><\/div>\n  <div class=\"nsp-hero2__inner\">\n    <span class=\"nsp-hero2__badge\">SALESFORCE JUMPSTART \u00b7 ENERGY & UTILITIES CLOUD<\/span>\n    <h1 class=\"nsp-hero2__title\">Energy & Utilities Cloud em <span>4\u20136 semanas<\/span><\/h1>\n    <p class=\"nsp-hero2__text\">\n Conecte atendimento ao cliente, opera\u00e7\u00f5es de Utilities, fluxos de trabalho de campo e programas de energia com uma implementa\u00e7\u00e3o estruturada do Salesforce Energy & Utilities Cloud que cobre discovery, configura\u00e7\u00e3o, integra\u00e7\u00e3o de sistemas, treinamento e suporte ao go-live.\n    <\/p>\n    <a href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\" class=\"nsp-hero2__cta\">\n Fale com um especialista em Jumpstart\n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n    <\/a>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-hero2{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#16241F;\n    --nsp-dark-2:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    position:relative;\n    overflow:hidden;\n    background:#16241F url('\/wp-content\/uploads\/2026\/11\/jumpstart-hero.webp') no-repeat center center;\n    background-size:cover;\n    padding:88px 24px 96px;\n  }\n  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e-parent\" data-id=\"f9ba0dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6bd482 elementor-widget elementor-widget-html\" data-id=\"c6bd482\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:86,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 03 \u2014 In-page sub-navigation (Who it's for | What's Included | ...)\r\n  Update the href=\"#xxx\" anchors to match the actual id=\"\" you give each section on the page.\r\n  Plain in-flow section (no sticky\/fixed positioning) \u2014 scrolls away with the page normally.\r\n-->\r\n<div class=\"nsp-subnav2\">\r\n  <div class=\"nsp-subnav2__inner\">\r\n    <nav class=\"nsp-subnav2__links\" aria-label=\"Page sections\">\r\n      <a href=\"#who-its-for\" class=\"is-active\">Para quem \u00e9<\/a>\r\n      <a href=\"#whats-included\">O que est\u00e1 inclu\u00eddo<\/a>\r\n      <a href=\"#outcomes\">Resultados<\/a>\r\n      <a href=\"#industries\">Por que a Nespon<\/a>\r\n      <a href=\"#faq\">FAQ<\/a>\r\n    <\/nav>\r\n    <!--<a href=\"#\" class=\"nsp-subnav2__cta\">Get Started-->\r\n    <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n    <!--<\/a>-->\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n  .nsp-subnav2{\r\n    --nsp-orange:#FF4400;\r\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\r\n    background:var(--nsp-orange);\r\n  }\r\n  .nsp-subnav2__inner{\r\n    max-width:1280px;margin:0 auto;padding:0 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provedores de energia, \u00e1gua e Utilities que querem conectar informa\u00e7\u00f5es do cliente, melhorar as opera\u00e7\u00f5es de servi\u00e7o, simplificar fluxos de trabalho de campo e gerenciar programas de Utilities com Salesforce.<\/p>\n    <\/div>\n\n    <div class=\"nsp-needs__grid\">\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">01<\/span>\n        <h3>Conecte experi\u00eancias do cliente<\/h3>\n        <p>Entregue uma experi\u00eancia do cliente 360\u00b0 unificada em todos os canais e intera\u00e7\u00f5es de atendimento.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">02<\/span>\n        <h3>Melhore as comunica\u00e7\u00f5es sobre interrup\u00e7\u00f5es<\/h3>\n        <p>Mantenha os clientes informados com atualiza\u00e7\u00f5es proativas sobre interrup\u00e7\u00f5es, alertas de servi\u00e7o e notifica\u00e7\u00f5es.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">03<\/span>\n        <h3>Reduza o custo de atendimento<\/h3>\n        <p>Apoie o autoatendimento digital e intera\u00e7\u00f5es com IA para reduzir a carga de trabalho de atendimentos rotineiros.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">04<\/span>\n        <h3>Otimize as opera\u00e7\u00f5es de campo<\/h3>\n        <p>Melhore a coordena\u00e7\u00e3o da equipe de campo com agendamento e despacho inteligentes.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">05<\/span>\n        <h3>Simplifique liga\u00e7\u00f5es de servi\u00e7o<\/h3>\n        <p>Automatize fluxos de trabalho para novas liga\u00e7\u00f5es de servi\u00e7o, mudan\u00e7as e altera\u00e7\u00f5es de servi\u00e7o.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">06<\/span>\n        <h3>Gerencie programas de energia<\/h3>\n        <p>Apoie programas de efici\u00eancia energ\u00e9tica, reembolsos e iniciativas de resposta \u00e0 demanda.<\/p>\n      <\/div>\n      <div class=\"nsp-need-card\">\n        <span class=\"nsp-need-card__num\">07<\/span>\n        <h3>Melhore a produtividade dos agentes<\/h3>\n        <p>Ofere\u00e7a aos agentes de atendimento um console unificado para gerenciar informa\u00e7\u00f5es e intera\u00e7\u00f5es com clientes.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-needs{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#f5f8f7;\n    padding:96px 24px;\n  }\n  .nsp-needs__inner{max-width:1280px;margin:0 auto;}\n  .nsp-needs .nsp-eyebrow{display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;}\n  .nsp-needs__head{\n    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p{font-size:14.5px;line-height:1.6;color:#6b7875;margin:0;}\n  \n.elementor-18511 .elementor-element.elementor-element-4694672{\n      padding: 0px;\n  }\n\n  @media (max-width:960px){\n    .nsp-needs__grid{grid-template-columns:repeat(2,1fr);}\n    .nsp-needs__intro{text-align:left;max-width:none;}\n  }\n  @media (max-width:640px){\n    .nsp-needs{padding:64px 20px;}\n    .nsp-needs__grid{grid-template-columns:1fr;}\n  }\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-648087f e-con-full e-flex e-con e-parent\" data-id=\"648087f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a4330f elementor-widget elementor-widget-html\" data-id=\"7a4330f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 05 \u2014 \"What's Included\" interactive step selector (id: whats-included)\r\n  + the 3-stat bar directly beneath it.\r\n-->\r\n<section class=\"nsp-included\" id=\"whats-included\">\r\n  <div class=\"nsp-included__inner\">\r\n    <div class=\"nsp-included__head\">\r\n      <div>\r\n        <span class=\"nsp-eyebrow\"> Um Jumpstart<\/span>\r\n        <h2>Um caminho claro para <span>valor<\/span>.<\/h2>\r\n      <\/div>\r\n      <p class=\"nsp-included__intro\">Siga uma implementa\u00e7\u00e3o estruturada que cobre discovery de servi\u00e7os de Utilities, configura\u00e7\u00e3o do Energy & Utilities Cloud, integra\u00e7\u00e3o de sistemas, capacita\u00e7\u00e3o da equipe e go-live em produ\u00e7\u00e3o.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"nsp-included__body\">\r\n      <div class=\"nsp-included__list\" role=\"tablist\" aria-label=\"Jumpstart delivery steps\">\r\n        <button class=\"nsp-included__item is-active\" data-phase=\"0\" role=\"tab\" aria-selected=\"true\">\r\n          <span class=\"nsp-included__num\">01<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>DISCOVER<\/em><strong>Descoberta e explora\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"1\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">02<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>CONTRACT<\/em><strong>\u201cO Jumpstart\u201d \u2014 Constru\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"2\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">03<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>ORDER<\/em><strong>Treinamento e Capacita\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-included__item\" data-phase=\"3\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-included__num\">04<\/span>\r\n          <span class=\"nsp-included__item-text\"><em>BILL<\/em><strong>Prontid\u00e3o e Go-Live<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-included__panel\">\r\n        <h3 class=\"nsp-included__panel-title\">Descoberta e explora\u00e7\u00e3o<\/h3>\r\n        <p class=\"nsp-included__panel-text\">Avalie as opera\u00e7\u00f5es de servi\u00e7o de Utilities, jornadas do cliente, fluxos de trabalho de campo e requisitos de integra\u00e7\u00e3o para definir o escopo da implementa\u00e7\u00e3o.<\/p>\r\n        <div class=\"nsp-included__points\">\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Realize sess\u00f5es de discovery sobre opera\u00e7\u00f5es de servi\u00e7o e mapeamento da jornada do cliente.<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Mapeie tipos de solicita\u00e7\u00f5es de servi\u00e7o, fluxos de trabalho de campo e requisitos de integra\u00e7\u00e3o com AMI\/OMS.<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Identifique KPIs, incluindo satisfa\u00e7\u00e3o do cliente (CSAT), custo de atendimento, tempo de resolu\u00e7\u00e3o de interrup\u00e7\u00f5es e churn de clientes.<\/div>\r\n          <div class=\"nsp-included__point\"><span class=\"nsp-included__check\">\u2713<\/span> Desenvolva um Documento de Requisitos de Neg\u00f3cio (BRD).<\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"nsp-included__stats\">\r\n    <div class=\"nsp-included__stats-inner\">\r\n      <div><strong>4-6 semanas<\/strong><span>Tempo para entrar em produ\u00e7\u00e3o com o CRM Analytics Jumpstart<\/span><\/div>\r\n      <div><strong>200+<\/strong><span>Especialistas Salesforce certificados nas equipes de entrega da Nespon<\/span><\/div>\r\n      <div><strong>100%<\/strong><span>Hist\u00f3rico de Jumpstarts configurados e no ar<\/span><\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!--\r\n  EDIT TAB CONTENT HERE. 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elementor-widget elementor-widget-html\" data-id=\"9ec8aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 06 \u2014 \"Expected Outcomes\" 6-card grid (id: outcomes)\n  Icons are simple inline-SVG line icons approximating the prototype's\n  glyphs (no image\/icon-font assets were available to extract) \u2014 swap for\n  the real icon set if you have the Figma exports.\n-->\n<section class=\"nsp-outcomes\" id=\"outcomes\">\n  <div class=\"nsp-outcomes__inner\">\n    <div class=\"nsp-outcomes__head\">\n      <div>\n        <span class=\"nsp-eyebrow\">RESULTADOS ESPERADOS<\/span>\n        <h2 class=\"nsp-outcomes__title\">O que teu Jumpstart de Energy & Utilities Cloud pode entregar<\/h2>\n      <\/div>\n      <p class=\"nsp-outcomes__intro\">Conecte informa\u00e7\u00f5es do cliente, fluxos de trabalho de servi\u00e7o e opera\u00e7\u00f5es de Utilities para melhorar a 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proativas, informa\u00e7\u00f5es de servi\u00e7o acess\u00edveis e autoatendimento digital.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-outcomes{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#fff;\n    padding:96px 24px;\n  }\n  .nsp-outcomes__inner{max-width:1280px;margin:0 auto;}\n  .nsp-outcomes .nsp-eyebrow{display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;}\n  .nsp-outcomes__head{\n    display:flex;justify-content:space-between;gap:40px;align-items:flex-end;\n    margin-bottom:48px;flex-wrap:wrap;\n  }\n  .nsp-outcomes__title{\n    font-size:clamp(24px,3vw,34px);line-height:1.2;font-weight:700;color:var(--nsp-dark);letter-spacing:-0.02em;margin:0;max-width:560px;\n  }\n  .nsp-outcomes__intro{\n    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images if available.\n-->\n<section class=\"nsp-why\" id=\"industries\">\n  <div class=\"nsp-why__inner\">\n    <div class=\"nsp-why__top\">\n      <div class=\"nsp-why__left\">\n        <span class=\"nsp-eyebrow\">POR QUE A NESPON<\/span>\n        <h2>O parceiro constru\u00eddo para o <span>pr\u00f3ximo passo<\/span>.<\/h2>\n        <p>Com sede no Texas, a Nespon Solutions combina expertise como Salesforce Summit Partner, consultoria focada em Utilities, capacidades de IA e experi\u00eancia global de entrega para ajudar provedores de energia e Utilities a modernizar o atendimento ao cliente e os fluxos de trabalho operacionais.<\/p>\n        <a href=\"https:\/\/nespon.com\/pt-br\/sobre-nos\/\" class=\"nsp-why__btn\">Sobre a Nespon\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/a>\n\n       <div class=\"nsp-why__badges\">\n          <img decoding=\"async\" style=\"max-width:140px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/11\/Consulting-Summit-Partner.webp\" alt=\"Parceiro Salesforce Summit\">\n          <!--<img decoding=\"async\" style=\"max-width:150px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/09\/Partner-advisory.webp\" alt=\"Salesforce Partner Advisory\">-->\n        <img decoding=\"async\" style=\"max-width:170px;\" class=\"nsp-badge-img\" src=\"\/wp-content\/uploads\/2026\/10\/Partner-Badge-Certified-PNG-Horizontal.png\" alt=\"Claude Registered Partner\">\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-why__right\">\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Salesforce Summit Partner, o n\u00edvel mais alto no programa de parceiros de consultoria da Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> 750+ certifica\u00e7\u00f5es Salesforce em todo o ecossistema.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Expertise focada em Utilities cobrindo AMI, OMS, opera\u00e7\u00f5es de campo e processos de atendimento ao cliente.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Expertise em Agentforce, Einstein AI e capacidades de automa\u00e7\u00e3o da Salesforce.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> Capacidades globais de entrega apoiadas por quatro Centros de Excel\u00eancia.<\/div>\n        <div class=\"nsp-check-row\"><span class=\"nsp-check\">\u2713<\/span> A Nespon Academy oferece recursos de treinamento e capacita\u00e7\u00e3o para apoiar a ado\u00e7\u00e3o no longo prazo.<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"nsp-why__stats\">\n    <div class=\"nsp-why__stats-inner\">\n      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grid-template-columns: minmax(0, 1fr); gap: 40px; }\n  .nsp .nsp-faq2__title { max-width: none; }\n}\n@media (max-width: 575px) {\n  .nsp.nsp-faq2 .nsp-faq2__q { min-height: 64px; padding: 16px 18px 16px 20px; font-size: 15px !important; }\n  .nsp .nsp-faq2__a-inner { padding: 18px 20px 22px; font-size: 14px; }\n}\n<\/style>\n\n<section class=\"nsp nsp-section nsp-faq2\" id=\"faq\">\n  <div class=\"nsp-container nsp-faq2__grid\">\n    <div>\n      <p class=\"nsp-eyebrow\">FAQ<\/p>\n      <h2 class=\"nsp-h2 nsp-faq2__title\">Perguntas Comuns<\/h2>\n    <\/div>\n\n    <div class=\"nsp-faq2__list\">\n      <div class=\"nsp-faq2__item is-open\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"true\">O que \u00e9 o Salesforce Energy & Utilities Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a is-static\">\n          <div class=\"nsp-faq2__a-inner\">O Nespon Energy & Utilities Cloud Jumpstart \u00e9 uma implementa\u00e7\u00e3o estruturada de 4\u20136 semanas, desenhada para configurar as capacidades centrais da Salesforce para atendimento ao cliente, opera\u00e7\u00f5es de Utilities e fluxos de trabalho de campo.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quanto custa o Energy & Utilities Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart \u00e9 oferecido por menos de 25 mil $ por tempo limitado, com o pre\u00e7o final dependendo da regi\u00e3o e do escopo de implementa\u00e7\u00e3o acordado.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O que est\u00e1 inclu\u00eddo no Energy & Utilities Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O projeto cobre discovery, configura\u00e7\u00e3o do Energy & Utilities Cloud, fluxos de trabalho de servi\u00e7o, integra\u00e7\u00f5es de sistemas acordadas, treinamento da equipe, UAT, suporte ao go-live e Hypercare.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quais sistemas podem ser integrados durante o Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart oferece suporte \u00e0 integra\u00e7\u00e3o com Advanced Metering Infrastructure (AMI), Outage Management Systems (OMS) e sistemas de faturamento acordados, via conectores MuleSoft.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quais resultados de neg\u00f3cio os provedores de Utilities podem esperar?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">Os resultados esperados incluem melhor visibilidade do cliente, fluxos de trabalho de servi\u00e7o mais eficientes, melhores comunica\u00e7\u00f5es sobre interrup\u00e7\u00f5es, coordena\u00e7\u00e3o da equipe de campo e engajamento do cliente.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O Jumpstart inclui treinamento para agentes de atendimento e equipes de campo?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">Sim. O projeto inclui treinamento nos fluxos de trabalho de servi\u00e7o do Energy & Utilities Cloud, materiais para usu\u00e1rios finais e acesso a recursos relevantes da Nespon Academy. <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">Quanto tempo leva o Energy & Utilities Cloud Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">O Jumpstart tem como meta a implanta\u00e7\u00e3o em 4\u20136 semanas, passando por discovery, configura\u00e7\u00e3o, treinamento, testes e go-live em produ\u00e7\u00e3o, sujeito ao escopo acordado.<\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq2__item\">\n        <button class=\"nsp-faq2__q\" type=\"button\" aria-expanded=\"false\">O que torna a Nespon qualificada para entregar este Jumpstart?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq2__a\">\n          <div class=\"nsp-faq2__a-inner\">A Nespon \u00e9 uma Salesforce Summit Consulting Partner com 750+ certifica\u00e7\u00f5es Salesforce, expertise de implementa\u00e7\u00e3o focada em Utilities e capacidades globais de entrega.<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function () {\n  var each = function (list, fn) { Array.prototype.forEach.call(list, fn); };\n  each(document.querySelectorAll('.nsp-faq2'), function (section) {\n    if (section.dataset.nspReady) return;\n    section.dataset.nspReady = '1';\n    var items = section.querySelectorAll('.nsp-faq2__item');\n\n    function open(item) {\n      var panel = item.querySelector('.nsp-faq2__a');\n      item.classList.add('is-open');\n      item.querySelector('.nsp-faq2__q').setAttribute('aria-expanded', 'true');\n      panel.style.height = panel.scrollHeight + 'px';\n      clearTimeout(panel._nspTimer);\n      panel._nspTimer = setTimeout(function () {\n        if (item.classList.contains('is-open')) panel.style.height = 'auto';\n      }, 360);\n    }\n    function close(item) {\n      var panel = item.querySelector('.nsp-faq2__a');\n      clearTimeout(panel._nspTimer);\n      panel.classList.remove('is-static');\n      panel.style.height = panel.scrollHeight + 'px';\n      void panel.offsetHeight;\n      panel.style.height = '0px';\n      item.classList.remove('is-open');\n      item.querySelector('.nsp-faq2__q').setAttribute('aria-expanded', 'false');\n    }\n\n    each(items, function (item) {\n      item.querySelector('.nsp-faq2__q').addEventListener('click', function () {\n        var isOpen = item.classList.contains('is-open');\n        each(items, function (other) { if (other !== item && other.classList.contains('is-open')) close(other); });\n        if (isOpen) close(item); else open(item);\n      });\n    });\n  });\n})();\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6bff32 e-con-full e-flex e-con e-parent\" data-id=\"b6bff32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a75a740 elementor-widget elementor-widget-html\" data-id=\"a75a740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 12 \u2014 Final CTA \"What's Your Next Technology Move?\"\n  The mascot is part of one full-bleed background photo on the section\n  itself (CTA3.webp), not a separate floating box. 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