{"id":17217,"date":"2023-08-31T14:21:53","date_gmt":"2023-08-31T14:21:53","guid":{"rendered":"https:\/\/app-nespon-web-prod.azurewebsites.net\/service-cloud\/"},"modified":"2026-01-03T11:40:36","modified_gmt":"2026-01-03T11:40:36","slug":"service-cloud","status":"publish","type":"page","link":"https:\/\/nespon.com\/pt-br\/service-cloud\/","title":{"rendered":"Service Cloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17217\" class=\"elementor elementor-17217 elementor-5232\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c285094 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c285094\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a4d97b\" data-id=\"4a4d97b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17ee72b remove_before elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"17ee72b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service Cloud<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e929db0 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"e929db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1204\" height=\"1280\" src=\"\/wp-content\/uploads\/2023\/12\/image-13.png\" class=\"attachment-full size-full wp-image-16660\" alt=\"nespon-salesforce-summit-partner\" srcset=\"\/wp-content\/uploads\/2023\/12\/image-13.png 1204w, \/wp-content\/uploads\/2023\/12\/image-13-282x300.png 282w, \/wp-content\/uploads\/2023\/12\/image-13-963x1024.png 963w, \/wp-content\/uploads\/2023\/12\/image-13-768x816.png 768w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a0ef23 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a0ef23\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1491e0\" data-id=\"b1491e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f87265 elementor-widget elementor-widget-heading\" data-id=\"0f87265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O Service Cloud permite que as empresas reduzam custos e aumentem o ROI com a plataforma de atendimento mais completa do mundo, em escala.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12c23b5 elementor-widget elementor-widget-text-editor\" data-id=\"12c23b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o Service Cloud, voc\u00ea decide como seus clientes podem entrar em contato: por e-mail, telefone, redes sociais, comunidades online, chat, mensagens de texto e muito mais.<\/p>\n<p><br><\/p>\n<p>Para manter seus clientes satisfeitos quando entram em contato, o Service Cloud garante que seus agentes tenham todas as ferramentas necess\u00e1rias para responder de forma eficiente \u00e0s d\u00favidas e solicita\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab17fe4 elementor-widget elementor-widget-button\" data-id=\"ab17fe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-play\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entre em Contato para Come\u00e7ar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-24a058a\" data-id=\"24a058a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-972f307 elementor-widget elementor-widget-image\" data-id=\"972f307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"605\" height=\"600\" src=\"\/wp-content\/uploads\/2023\/08\/multi-img.png\" class=\"attachment-full size-full wp-image-16884\" alt=\"Our-Commitment-to-Inclusion-and-Diversity\u200b\" srcset=\"\/wp-content\/uploads\/2023\/08\/multi-img.png 605w, \/wp-content\/uploads\/2023\/08\/multi-img-300x298.png 300w, \/wp-content\/uploads\/2023\/08\/multi-img-150x150.png 150w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1667fda elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1667fda\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f3f887\" data-id=\"2f3f887\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21fff72 elementor-widget elementor-widget-image\" data-id=\"21fff72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"920\" height=\"484\" src=\"\/wp-content\/uploads\/2023\/08\/Layer-75.png\" class=\"attachment-full size-full wp-image-16900\" alt=\"salesforce-cloud\" srcset=\"\/wp-content\/uploads\/2023\/08\/Layer-75.png 920w, \/wp-content\/uploads\/2023\/08\/Layer-75-300x158.png 300w, \/wp-content\/uploads\/2023\/08\/Layer-75-768x404.png 768w\" sizes=\"(max-width: 920px) 100vw, 920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee02a7a\" data-id=\"ee02a7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91d3250 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"91d3250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">O Service Cloud aumenta a produtividade dos agentes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Permite comunica\u00e7\u00e3o em m\u00faltiplos canais<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Suporta a resolu\u00e7\u00e3o de problemas no campo<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85a830b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85a830b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-93204a8\" data-id=\"93204a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f0c3a2 ani_temp elementor-position-top elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8f0c3a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1026\" height=\"898\" src=\"\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1.png\" class=\"attachment-full size-full wp-image-16666\" alt=\"salesforce-Service-Cloud\" srcset=\"\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1.png 1026w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-300x263.png 300w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-1024x896.png 1024w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-768x672.png 768w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">New Service Cloud Implementation <\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e150c8 min_height1 elementor-widget elementor-widget-text-editor\" data-id=\"3e150c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A implementa\u00e7\u00e3o do seu Service Cloud \u00e9 uma das a\u00e7\u00f5es mais importantes para garantir o sucesso com seu CRM. Nossas implementa\u00e7\u00f5es abordam os componentes essenciais e oferecem suporte adicional conforme necess\u00e1rio. <\/p><p> <\/p><p>Trabalharemos com voc\u00ea para identificar suas necessidades e definir os recursos e configura\u00e7\u00f5es do Service Cloud que devem ser utilizados, garantindo um atendimento ao cliente de excel\u00eancia, ao mesmo tempo em que seus agentes permanecem produtivos e eficientes.<\/p><p><span style=\"font-size: 1.13rem;\"> <\/span><\/p><p>No chat, mensagens de texto e redes sociais, podemos configurar o Service Cloud para garantir que a voz dos seus clientes seja ouvida e que seus casos sejam direcionados ao agente correto.<\/p><p> <\/p><p>Ajudaremos voc\u00ea a identificar os elementos da sua inst\u00e2ncia do Service Cloud que devem ser disponibilizados em uma Comunidade do Cliente, permitindo que seus clientes acompanhem seus casos, atualizem suas informa\u00e7\u00f5es de contato e acessem informa\u00e7\u00f5es que os ajudem a resolver problemas por conta pr\u00f3pria, sem a necessidade de abrir um caso.<\/p><p> <\/p><p>Aproveite o poder do Einstein AI para levar sua equipe de suporte ao pr\u00f3ximo n\u00edvel. Configuraremos os Einstein Chat Bots para ajudar os clientes a resolver problemas rotineiros ou utilizaremos o Einstein Next Best Action para fornecer a\u00e7\u00f5es recomendadas em tempo real diretamente no ambiente de trabalho dos agentes. <\/p><p> <\/p><p>Podemos ajud\u00e1-lo a configurar os Entitlements do Service Cloud para definir os diferentes n\u00edveis de servi\u00e7o a serem considerados no atendimento aos seus clientes. Com os Entitlements, podemos configurar o Service Cloud para alertar seus agentes quando um SLA de caso estiver prestes a ser violado ou j\u00e1 tiver sido violado, notificando as pessoas respons\u00e1veis para que sejam tomadas as a\u00e7\u00f5es adequadas. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ecbce8d\" data-id=\"ecbce8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d7f33b ani_temp elementor-position-top elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"9d7f33b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"228\" src=\"\/wp-content\/uploads\/2023\/08\/Layer-76.png\" class=\"attachment-full size-full wp-image-16901\" alt=\"Otimiza\u00e7\u00e3o do seu Service Cloud\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Otimiza\u00e7\u00e3o do seu Service Cloud<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb8ed1 min_height1 elementor-widget elementor-widget-text-editor\" data-id=\"0cb8ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estamos aqui para garantir que seus processos no Service Cloud possam evoluir conforme as necessidades do seu neg\u00f3cio. Deixe que nossos especialistas certificados em Service Cloud da Salesforce o ajudem a otimizar seu investimento no Service Cloud. <\/p><p> <\/p><p>Como especialistas certificados em Service Cloud, estamos aqui especificamente para apoiar suas necessidades com o Salesforce de forma cont\u00ednua. Deixe que cuidemos da administra\u00e7\u00e3o do Service Cloud enquanto voc\u00ea foca em gerir o seu neg\u00f3cio. <\/p><p> <\/p><p>Se a sua inst\u00e2ncia do Service Cloud inclui ou requer um volume consider\u00e1vel de desenvolvimento personalizado, desde Apex Triggers at\u00e9 Lightning Web Components, nossos desenvolvedores est\u00e3o prontos para manter seu c\u00f3digo personalizado, assim como dar suporte a novos recursos de natureza program\u00e1tica.<\/p><p> <\/p><p>Podemos ajud\u00e1-lo a medir as taxas de ado\u00e7\u00e3o atuais, identificar gargalos e obter o feedback necess\u00e1rio para definir as a\u00e7\u00f5es que podem ser tomadas para melhorar a ado\u00e7\u00e3o, padronizar processos e aumentar a efici\u00eancia, maximizando o ROI.<\/p><p> <\/p><p>Se voc\u00ea teve uma experi\u00eancia ruim com sua implementa\u00e7\u00e3o inicial ou se ela se tornou muito personalizada ao longo dos anos e deixou de ser funcional, estamos aqui para ajudar. Podemos reorganizar sua inst\u00e2ncia e tra\u00e7ar o caminho para que ela entregue a vis\u00e3o que voc\u00ea tinha ao adotar o Service Cloud pela primeira vez. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3774c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3774c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7727cb\" data-id=\"c7727cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b7b791 elementor-widget elementor-widget-heading\" data-id=\"0b7b791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pronto para come\u00e7ar com o Service Cloud?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46860cf elementor-align-center elementor-widget elementor-widget-button\" data-id=\"46860cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-play\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vamos trabalhar juntos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Cloud O Service Cloud permite que as empresas reduzam custos e aumentem o ROI com a plataforma de atendimento mais completa do mundo, em escala. Com o Service Cloud, voc\u00ea decide como seus clientes podem entrar em contato: por e-mail, telefone, redes sociais, comunidades online, chat, mensagens de texto e muito mais. Para manter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16774,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17217","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Especialistas certificados em Salesforce Service Cloud | Nespon Solutions<\/title>\n<meta name=\"description\" content=\"A profundidade de conhecimento e especializa\u00e7\u00e3o da Nespon na implementa\u00e7\u00e3o do Salesforce Service Cloud acelera os resultados de entrega.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nespon.com\/pt-br\/service-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" 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