{"id":17095,"date":"2024-05-03T13:18:54","date_gmt":"2024-05-03T13:18:54","guid":{"rendered":"https:\/\/app-nespon-web-prod.azurewebsites.net\/financial-services-cloud\/"},"modified":"2026-11-10T19:13:56","modified_gmt":"2026-11-10T19:13:56","slug":"financial-services-cloud","status":"publish","type":"page","link":"https:\/\/nespon.com\/pt-br\/salesforce\/financial-services-cloud\/","title":{"rendered":"Financial Services Cloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17095\" class=\"elementor elementor-17095 elementor-10740\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da0156 e-con-full e-flex e-con e-parent\" data-id=\"3da0156\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-287007a elementor-widget elementor-widget-html\" data-id=\"287007a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 02 \u2014 Hero: \"Agentforce for Revenue Management.\"\n  Paste into ONE Elementor \"HTML\" widget (full width section, no side padding on the section itself).\n  Background image path is set below in .nsp-hero \u2014 if this file ever moves to\n  a different WordPress install, update that url() to match its media URL there.\n-->\n<section class=\"nsp-hero\">\n  <div class=\"nsp-hero__scrim\"><\/div>\n  <div class=\"nsp-hero__inner\">\n    <span class=\"nsp-hero__badge\">SALESFORCE<\/span>\n    <h1 class=\"nsp-hero__title\">Financial Services <br\/><span>Cloud<\/span><\/h1>\n    <p class=\"nsp-hero__text\">\n Agora conhecido como Agentforce Financial Services, ele unifica dados financeiros, relacionamentos com clientes e fluxos de trabalho em uma \u00fanica plataforma. Capacite institui\u00e7\u00f5es financeiras com insights orientados por IA, automa\u00e7\u00e3o inteligente e experi\u00eancias personalizadas para o cliente. \n    <\/p>\n    <a href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\" class=\"nsp-hero__cta\">\n Fale com um especialista em Financial Services\n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n    <\/a>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-hero{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#16241F;\n    --nsp-dark-2:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    position:relative;\n    overflow:hidden;\n    background:#16241F url('\/wp-content\/uploads\/2026\/11\/salesforce-hero.webp') no-repeat center center;\n    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data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5014d0c elementor-widget elementor-widget-html\" data-id=\"5014d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:86,&quot;sticky_effects_offset&quot;:1,&quot;sticky_anchor_link_offset&quot;:1,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 03 \u2014 Sticky in-page sub-navigation (What Is Agentforce | Revenue Use Cases | ...)\r\n  Update the href=\"#xxx\" anchors to match the actual id=\"\" you give each section on the page.\r\n-->\r\n<div class=\"nsp-subnav\">\r\n  <div class=\"nsp-subnav__inner\">\r\n    <nav class=\"nsp-subnav__links\" aria-label=\"Page sections\">\r\n      <a href=\"#what-is-agentforce\" class=\"is-active\">O que \u00e9 o Financial Services Cloud<\/a>\r\n      <a href=\"#revenue-use-cases\">Principais capacidades<\/a>\r\n      <a href=\"#how-we-deliver\">Como funciona <\/a>\r\n      <a href=\"#results\">Resultados <\/a>\r\n      <a href=\"#industries\">Por que a Nespon <\/a>\r\n      <a href=\"#faq\">FAQ<\/a>\r\n    <\/nav>\r\n    <!--<a href=\"#\" class=\"nsp-subnav__cta\">Deploy Agents-->\r\n    <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n    <!--<\/a>-->\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n  .nsp-subnav{\r\n    --nsp-orange:#FF4400;\r\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\r\n    background:var(--nsp-orange);\r\n    position:sticky;\r\n    top:0;\r\n    z-index:500;\r\n  }\r\n  .nsp-subnav__inner{\r\n    max-width:1280px;margin:0 auto;padding:0 24px;\r\n    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class=\"elementor-element elementor-element-49efff8 elementor-widget elementor-widget-html\" data-id=\"49efff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 04 \u2014 \"One Platform for the Revenue Lifecycle\" (id: what-is-agentforce)\n-->\n<section class=\"nsp-lifecycle\" id=\"what-is-agentforce\">\n  <div class=\"nsp-lifecycle__inner\">\n    <div class=\"nsp-lifecycle__col-text\">\n      <span class=\"nsp-eyebrow\">O QUE \u00c9 O FINANCIAL SERVICES CLOUD?<\/span>\n      <h2 class=\"nsp-lifecycle__title\">Um CRM criado para servi\u00e7os financeiros<\/h2>\n      <p>O Salesforce Financial Services Cloud, agora Agentforce Financial Services, amplia o Salesforce com modelos de dados, fluxos de trabalho e capacidades espec\u00edficos do setor para institui\u00e7\u00f5es financeiras. Esta plataforma de CRM foi projetada de forma robusta para atender \u00e0s necessidades \u00fanicas do setor de servi\u00e7os financeiros.  <\/p>\n      <p>Ele oferece suporte a organiza\u00e7\u00f5es de bancos, gest\u00e3o de patrim\u00f4nio, seguros, cr\u00e9dito e outros servi\u00e7os financeiros, conectando relacionamentos com clientes entre vendas e atendimento. A plataforma capacita institui\u00e7\u00f5es financeiras a otimizar opera\u00e7\u00f5es e aprimorar intera\u00e7\u00f5es com clientes, garantindo uma experi\u00eancia fluida. A Nespon Solutions aproveita sua profunda expertise t\u00e9cnica para garantir que os clientes maximizem o potencial desta ferramenta poderosa.  <\/p>\n      <!--<a href=\"#revenue-use-cases\" class=\"nsp-link-arrow\">See revenue use cases-->\n      <!--  <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\n      <!--<\/a>-->\n    <\/div>\n\n    <div class=\"nsp-lifecycle__col-cards\">\n      <div class=\"nsp-step-card\">\n        <span class=\"nsp-step-card__num\">01<\/span>\n        <div>\n          <h3>Perfis de clientes<\/h3>\n          <p>Re\u00fana no Salesforce informa\u00e7\u00f5es relevantes do cliente, contas financeiras, intera\u00e7\u00f5es e relacionamentos. Esse recurso garante que as equipes tenham visibilidade completa dos detalhes do cliente, facilitando um atendimento personalizado e melhorando a entrega de servi\u00e7os financeiros. Com a Nespon Solutions, esses perfis s\u00e3o adaptados \u00e0s demandas espec\u00edficas da tua empresa.  <\/p>\n        <\/div>\n      <\/div>\n      <div class=\"nsp-step-card\">\n        <span class=\"nsp-step-card__num\">02<\/span>\n        <div>\n          <h3>Mapeamento de relacionamentos<\/h3>\n          <p>Visualize relacionamentos entre indiv\u00edduos, fam\u00edlias, empresas e outras partes conectadas. O mapeamento de relacionamentos \u00e9 essencial para entender a natureza interconectada dos clientes de servi\u00e7os financeiros, o que ajuda a oferecer solu\u00e7\u00f5es sob medida.  <\/p>\n        <\/div>\n      <\/div>\n      <div class=\"nsp-step-card\">\n        <span class=\"nsp-step-card__num\">03<\/span>\n        <div>\n          <h3>Contas financeiras<\/h3>\n          <p>Represente contas relevantes, ativos, passivos e outras informa\u00e7\u00f5es financeiras dentro do relacionamento com o cliente. Isso permite que as equipes gerenciem dados financeiros complexos com efici\u00eancia, aumentando a integridade dos dados. Nossa expertise garante que essas representa\u00e7\u00f5es se alinhem \u00e0s estruturas financeiras exclusivas da tua organiza\u00e7\u00e3o.  <\/p>\n        <\/div>\n      <\/div>\n      <div class=\"nsp-step-card\">\n        <span class=\"nsp-step-card__num\">04<\/span>\n        <div>\n          <h3>Fluxos de trabalho do setor<\/h3>\n          <p>Use modelos de dados e fluxos de trabalho do Salesforce criados especificamente para apoiar processos de bancos, gest\u00e3o de patrim\u00f4nio, seguros e outros servi\u00e7os financeiros. Os fluxos de trabalho do setor s\u00e3o projetados para otimizar opera\u00e7\u00f5es em segmentos financeiros espec\u00edficos, permitindo uma gest\u00e3o de servi\u00e7os mais eficaz. <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .nsp-lifecycle{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#F7FBFC;\n    padding:96px 24px;\n  }\n  .nsp-lifecycle__inner{\n    max-width:1280px;margin:0 auto;\n    display:grid;grid-template-columns:1fr 1fr;gap:64px;\n    align-items:start;\n  }\n  .nsp-eyebrow{\n    display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;\n  }\n  .nsp-lifecycle__title{\n    font-size:clamp(26px,3vw,38px);line-height:1.18;font-weight:700;color:var(--nsp-dark);letter-spacing:-0.02em;margin:0 0 22px;max-width:460px;\n  }\n  .nsp-lifecycle__col-text p{\n    font-size:16px;line-height:1.7;color:#5b6b68;margin:0 0 18px;max-width:480px;\n  }\n  .nsp-link-arrow{\n    display:inline-flex;align-items:center;gap:8px;\n    color:var(--nsp-orange) !important;text-decoration:none !important;\n    font-weight:700;font-size:15px;margin-top:12px;\n  }\n  .nsp-link-arrow svg{transition:transform .15s ease;}\n  .nsp-link-arrow:hover svg{transform:translateX(4px);}\n\n  .nsp-lifecycle__col-cards{display:flex;flex-direction:column;gap:16px;}\n  .nsp-step-card{\n    background:#fff;border:1px solid #e6eae8;border-radius:14px;\n    padding:26px 28px;display:flex;gap:20px;align-items:flex-start;\n    transition:box-shadow .2s ease, transform .2s ease;\n  }\n  .nsp-step-card:hover{box-shadow:0 14px 34px rgba(29,46,44,.08);transform:translateY(-2px);}\n  .nsp-step-card__num{font-size:20px;font-weight:700;color:#ffb499;flex-shrink:0;line-height:1.2;}\n  .nsp-step-card h3{font-size:17px;font-weight:700;color:var(--nsp-dark);margin:0 0 6px;}\n  .nsp-step-card p{font-size:14.5px;line-height:1.6;color:#6b7875;margin:0;}\n  .elementor-20770 .elementor-element.elementor-element-b3987ea{\n          padding: 0px 0px;\n  }\n  .elementor-10740 .elementor-element.elementor-element-0ddf408{\n      padding: 0px;\n  }\n\n  @media (max-width:960px){\n    .nsp-lifecycle__inner{grid-template-columns:1fr;gap:44px;}\n    .nsp-lifecycle{padding:64px 20px;}\n    .nsp-lifecycle__col-text p, .nsp-lifecycle__title{max-width:none;}\n  }\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-838bfc6 e-con-full e-flex e-con e-parent\" data-id=\"838bfc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09a35db elementor-widget elementor-widget-html\" data-id=\"09a35db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 05 \u2014 \"Core Capabilities\" dark 6-card grid (id: revenue-use-cases)\r\n-->\r\n<section class=\"nsp-caps\" id=\"revenue-use-cases\">\r\n  <div class=\"nsp-caps__inner\">\r\n    <div class=\"nsp-caps__head\">\r\n      <div>\r\n        <span class=\"nsp-eyebrow\">RECURSOS PRINCIPAIS<\/span>\r\n        <h2>Os blocos de constru\u00e7\u00e3o de <span>servi\u00e7os financeiros<\/span> conectados<\/h2>\r\n      <\/div>\r\n      <p class=\"nsp-caps__intro\">O Financial Services Cloud re\u00fane relacionamentos com clientes, contexto financeiro, fluxos de trabalho e atendimento no Salesforce para apoiar experi\u00eancias espec\u00edficas do setor.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"nsp-caps__grid\">\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">01<\/span><span class=\"nsp-tag\">Cliente 360<\/span><\/div>\r\n        <h3>Perfis de clientes unificados<\/h3>\r\n        <p>Re\u00fana informa\u00e7\u00f5es e intera\u00e7\u00f5es do cliente para dar \u00e0s equipes um contexto conectado do cliente. Perfis de clientes unificados permitem que as equipes ofere\u00e7am servi\u00e7os informados e coesos, fundamentais para a satisfa\u00e7\u00e3o do cliente. <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">02<\/span><span class=\"nsp-tag\">Relacionamentos<\/span><\/div>\r\n        <h3>Mapeamento de fam\u00edlias e relacionamentos<\/h3>\r\n        <p>Entenda os relacionamentos entre clientes, fam\u00edlias, empresas e outras partes relevantes. Essa capacidade ajuda a entregar solu\u00e7\u00f5es sob medida para redes complexas de clientes, um componente cr\u00edtico do Financial Services Cloud. Nossa equipe especialista oferece insights adicionais para otimizar esses mapeamentos.  <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">03<\/span><span class=\"nsp-tag\">Contas<\/span><\/div>\r\n        <h3>Gest\u00e3o de contas financeiras<\/h3>\r\n        <p>D\u00ea \u00e0s equipes visibilidade sobre contas financeiras relevantes, ativos, passivos e relacionamentos associados. Uma gest\u00e3o eficaz de contas \u00e9 essencial para manter registros financeiros precisos e aumentar a confian\u00e7a do cliente. <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">04<\/span><span class=\"nsp-tag\">Fluxos de trabalho<\/span><\/div>\r\n        <h3>Planos de A\u00e7\u00e3o<\/h3>\r\n        <p>Padronize processos e tarefas repet\u00edveis do cliente por meio de fluxos de trabalho estruturados. Planos de a\u00e7\u00e3o promovem efici\u00eancia e consist\u00eancia nas intera\u00e7\u00f5es com clientes, o que \u00e9 essencial para manter altos padr\u00f5es de servi\u00e7o. Nossos especialistas desenham esses planos para atender \u00e0s tuas necessidades operacionais exclusivas.  <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">05<\/span><span class=\"nsp-tag\">Indica\u00e7\u00f5es<\/span><\/div>\r\n        <h3>Gest\u00e3o de indica\u00e7\u00f5es<\/h3>\r\n        <p>Capture, gerencie e acompanhe indica\u00e7\u00f5es entre equipes e redes de relacionamento. Uma gest\u00e3o eficiente de indica\u00e7\u00f5es melhora a colabora\u00e7\u00e3o e os esfor\u00e7os de aquisi\u00e7\u00e3o de clientes, impulsionando o crescimento do neg\u00f3cio. <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n\r\n      <div class=\"nsp-cap-card\">\r\n        <div class=\"nsp-cap-card__top\"><span class=\"nsp-cap-card__num\">06<\/span><span class=\"nsp-tag\">Analytics<\/span><\/div>\r\n        <h3>Financial Services Analytics<\/h3>\r\n        <p>Use dados conectados do Salesforce para entender relacionamentos com clientes, atividades e desempenho operacional. Analytics impulsiona decis\u00f5es orientadas por dados e planejamento estrat\u00e9gico, essenciais para o sucesso em servi\u00e7os financeiros. <\/p>\r\n        <!--<a href=\"#\" class=\"nsp-link-arrow\">Learn More-->\r\n        <!--  <svg width=\"15\" height=\"15\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>-->\r\n        <!--<\/a>-->\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n  .nsp-caps{\r\n    --nsp-orange:#FF4400;\r\n    --nsp-dark:#1D2E2C;\r\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\r\n    background:var(--nsp-dark);\r\n    padding:96px 24px;\r\n  }\r\n  .nsp-caps__inner{max-width:1280px;margin:0 auto;}\r\n  .nsp-caps .nsp-eyebrow{display:block;font-size:13px;font-weight:700;letter-spacing:.1em;color:var(--nsp-orange);margin-bottom:14px;}\r\n  .nsp-caps__head{\r\n    display:flex;justify-content:space-between;gap:40px;align-items:flex-end;\r\n    margin-bottom:48px;flex-wrap:wrap;\r\n  }\r\n  .nsp-caps__head h2{\r\n    font-size:clamp(24px,3vw,34px);line-height:1.2;font-weight:700;color:#fff;letter-spacing:-0.02em;margin:0;max-width:550px;\r\n  }\r\n  .nsp-caps__head h2 span{color:var(--nsp-orange);}\r\n  .nsp-caps__intro{\r\n    font-size:15px;line-height:1.7;color:#9db0ac;max-width:310px;margin:0;text-align: right;\r\n  }\r\n\r\n  .nsp-caps__grid{\r\n    display:grid;grid-template-columns:repeat(3,1fr);gap:20px;\r\n  }\r\n  .nsp-cap-card{\r\n    background:rgba(255,255,255,.03);\r\n    border:1px solid rgba(255,255,255,.08);\r\n    border-radius:14px;padding:26px 24px 24px;\r\n    display:flex;flex-direction:column;\r\n    transition:background .2s ease, transform .2s ease;\r\n  }\r\n  .nsp-cap-card:hover{background:rgba(255,255,255,.055);transform:translateY(-3px);}\r\n  .nsp-cap-card__top{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;}\r\n  .nsp-cap-card__num{font-size:20px;font-weight:700;color:#3f5751;}\r\n  .nsp-tag{\r\n    font-size:11px;font-weight:700;letter-spacing:.04em;color:#FF4400;\r\n    background:rgba(255, 68, 0, .14);border-radius:999px;padding:5px 12px; \r\n  }\r\n  .nsp-cap-card h3{font-size:17px;font-weight:700;color:#fff;margin:0 0 10px;}\r\n  .nsp-cap-card p{font-size:14.5px;line-height:1.65;color:#9db0ac;margin:0 0 18px;flex-grow:1;}\r\n  .nsp-cap-card .nsp-link-arrow{\r\n    display:inline-flex;align-items:center;gap:7px;\r\n    color:#ff4400 !important;text-decoration:none !important;font-weight:700;font-size:14px;\r\n  }\r\n  .nsp-cap-card .nsp-link-arrow svg{transition:transform .15s ease;}\r\n  .nsp-cap-card .nsp-link-arrow:hover svg{transform:translateX(4px);}\r\n  .elementor-20770 .elementor-element.elementor-element-19a2c07{\r\n          padding: 0px 0px;\r\n  }\r\n  .elementor-10740 .elementor-element.elementor-element-838bfc6{\r\n      padding: 0px;\r\n  }\r\n\r\n  @media (max-width:960px){\r\n    .nsp-caps__grid{grid-template-columns:repeat(2,1fr);}\r\n  }\r\n  @media (max-width:640px){\r\n    .nsp-caps{padding:64px 20px;}\r\n    .nsp-caps__grid{grid-template-columns:1fr;}\r\n  }\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53d11c7 e-con-full e-flex e-con e-parent\" data-id=\"53d11c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2e48a6 elementor-widget elementor-widget-html\" data-id=\"a2e48a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\n  SECTION 06 \u2014 \"Ready to bring structure to your revenue?\" CTA banner\n  Same full-width\/card\/shadow treatment as 08-jumpstart-banner.html: a\n  full-bleed breakout section with a bordered, shadowed, rounded card inside.\n-->\n<section class=\"nsp-cta1\">\n  <div class=\"nsp-cta1__inner\">\n    <div class=\"nsp-cta1__card\">\n      <div class=\"nsp-cta1__text\">\n        <h2>Pronto para conectar as opera\u00e7\u00f5es de servi\u00e7os financeiros?<\/h2>\n        <p>Fale com um especialista da Nespon sobre tuas prioridades de Financial Services Cloud \u2014 de relacionamentos com clientes e dados financeiros a fluxos de trabalho, atendimento, integra\u00e7\u00f5es e IA. Essa consultoria pode ajudar a desbloquear todo o potencial do Salesforce Financial Services Cloud.  <\/p>\n        <a href=\"https:\/\/nespon.com\/pt-br\/fale-conosco\/\" class=\"nsp-cta1__btn\">Agendar uma Chamada de Descoberta\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/a>\n      <\/div>\n      <div class=\"nsp-cta1__art\" aria-hidden=\"true\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/11\/AI-agent-CTA-1.webp\" alt=\"\">\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  \/*\n    Defensive: if the Elementor Section\/Container\/Column wrapping this widget\n    has its own left\/right padding, margin, or a narrower max-width, that\n    shows up as extra empty space OUTSIDE this card that no amount of CSS on\n    .nsp-cta1 itself can remove. Same fix as 08-jumpstart-banner.html.\n  *\/\n  .elementor-section:has(.nsp-cta1),\n  .elementor-container:has(.nsp-cta1),\n  .elementor-column:has(.nsp-cta1),\n  .elementor-widget-wrap:has(.nsp-cta1),\n  .elementor-widget-container:has(.nsp-cta1),\n  .e-con:has(.nsp-cta1),\n  .e-con-inner:has(.nsp-cta1){\n    padding:0 !important;\n    margin:0 !important;\n    max-width:none !important;\n  }\n\n  .nsp-cta1{\n    --nsp-orange:#FF4400;\n    --nsp-dark:#1D2E2C;\n    font-family:'UntitledSans','Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;\n    background:#f5f8f7;\n    padding:70px 24px;\n    \/* Full-bleed breakout \u2014 forces this section to the true browser viewport\n       width no matter how narrow its parent theme\/Elementor wrapper is. *\/\n    width:100vw;\n    max-width:100vw;\n    position:relative;\n    left:50%;\n    right:50%;\n    margin-left:-50vw;\n    margin-right:-50vw;\n    box-sizing:border-box;\n    overflow-x:hidden;\n  }\n  .nsp-cta1__inner{max-width:100%;margin:0;}\n  .nsp-cta1__card{\n    background:#fff;\n    border:1px solid #e6eae8;\n    border-radius:20px;\n    box-shadow:0 20px 50px rgba(29,46,44,.08);\n    padding:48px 56px;\n    display:flex;align-items:center;justify-content:space-between;gap:40px;\n    flex-wrap:wrap;\n  }\n  .nsp-cta1__text{max-width:560px;}\n  .nsp-cta1__text h2{\n    font-size:clamp(22px,2.6vw,30px);font-weight:700;color:var(--nsp-dark);letter-spacing:-0.01em;margin:0 0 12px;\n  }\n  .nsp-cta1__text p{font-size:15.5px;line-height:1.65;color:#5b6b68;margin:0 0 24px;}\n  .nsp-cta1__btn{\n    display:inline-flex;align-items:center;gap:10px;\n    background:linear-gradient(135deg,#ff6a3d,var(--nsp-orange));\n    color:#fff !important;\n    text-decoration:none !important;\n    font-weight:600;font-size:16px;\n    padding:16px 26px;border-radius:10px;\n    box-shadow:0 14px 30px rgba(255,68,0,.28);\n    transition:transform .15s ease, box-shadow .15s ease;\n  }\n  .nsp-cta1__btn:hover{background:#e63e00;transform:translateY(-2px);}\n  .nsp-cta1__art{flex-shrink:0;}\n  .nsp-cta1__art img{display:block;width:100%;height:auto;}\n\n @media (max-width:760px){\n  .nsp-cta1__card{padding:36px 28px;justify-content:center;text-align:center;}\n  .nsp-cta1__text{max-width:none;}\n  .nsp-cta1__art{order:-1;flex-shrink:1;width:100%;max-width:280px;}\n}\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c22ac4d e-con-full e-flex e-con e-parent\" data-id=\"c22ac4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b4c4f elementor-widget elementor-widget-html\" data-id=\"b5b4c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  SECTION 07 \u2014 \"How We Deliver\" interactive phase selector (id: how-we-deliver)\r\n  Auto-advances every 6s; pauses on hover\/focus and whenever the tab isn't\r\n  visible, and resets its timer whenever a phase is clicked manually.\r\n  Six phases: Industry Advisory \u2192 FSC Implementation \u2192 FSC Migration \u2192\r\n  Integration \u2192 Enablement & Handover \u2192 Ongoing Support.\r\n-->\r\n<section class=\"nsp-howit\" id=\"how-we-deliver\">\r\n  <div class=\"nsp-howit__inner\">\r\n    <div class=\"nsp-howit__head\">\r\n      <div>\r\n        <span class=\"nsp-eyebrow\">COMO FUNCIONA<\/span>\r\n        <h2>Da estrat\u00e9gia do setor \u00e0 <span>entrega Salesforce<\/span><\/h2>\r\n      <\/div>\r\n      <p class=\"nsp-howit__intro\">Acompanhe como um projeto evolui desde a consultoria setorial e a implementa\u00e7\u00e3o do Financial Services Cloud at\u00e9 integra\u00e7\u00e3o, capacita\u00e7\u00e3o e suporte cont\u00ednuo.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"nsp-howit__body\">\r\n      <div class=\"nsp-howit__list\" role=\"tablist\" aria-label=\"Delivery phases\">\r\n        <button class=\"nsp-howit__item is-active\" data-phase=\"0\" role=\"tab\" aria-selected=\"true\">\r\n          <span class=\"nsp-howit__num\">01<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>CONSULTORIA SETORIAL<\/em><strong>Defina o roadmap de transforma\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-howit__item\" data-phase=\"1\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-howit__num\">02<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>IMPLEMENTA\u00c7\u00c3O FSC<\/em><strong>Construa a base de servi\u00e7os financeiros<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-howit__item\" data-phase=\"2\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-howit__num\">03<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>MIGRA\u00c7\u00c3O FSC<\/em><strong>V\u00e1 al\u00e9m do Sales & Service Cloud padr\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-howit__item\" data-phase=\"3\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-howit__num\">04<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>INTEGRA\u00c7\u00c3O<\/em><strong>Conecte sistemas financeiros<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-howit__item\" data-phase=\"4\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-howit__num\">05<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>CAPACITA\u00c7\u00c3O & TRANSFER\u00caNCIA<\/em><strong>Prepare as equipes para ado\u00e7\u00e3o<\/strong><\/span>\r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n        <button class=\"nsp-howit__item\" data-phase=\"5\" role=\"tab\" aria-selected=\"false\">\r\n          <span class=\"nsp-howit__num\">06<\/span>\r\n          <span class=\"nsp-howit__item-text\"><em>SUPORTE CONT\u00cdNUO<\/em><strong> Mantenha e otimize tua solu\u00e7\u00e3o Salesforce <\/strong><\/span> \r\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M3 8H13M13 8L8.5 3.5M13 8L8.5 12.5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n        <\/button>\r\n      <\/div>\r\n\r\n      <div class=\"nsp-howit__panel\">\r\n        <span class=\"nsp-howit__panel-phase\">FASE 01 \u00b7 CONSULTORIA SETORIAL<\/span>\r\n        <h3 class=\"nsp-howit__panel-title\">Defina o roadmap de transforma\u00e7\u00e3o<\/h3>\r\n        <p class=\"nsp-howit__panel-text\">An\u00e1lise de neg\u00f3cios e descoberta de processos com foco em requisitos de servi\u00e7os financeiros, modelos operacionais e prioridades do Salesforce.<\/p>\r\n        <div class=\"nsp-howit__progress\">\r\n          <div class=\"nsp-howit__bar\"><span style=\"width:16.6667%\"><\/span><\/div>\r\n          <div class=\"nsp-howit__steps\">\r\n            <span class=\"is-done\">Consultoria<\/span><span>Implementa\u00e7\u00e3o<\/span><span>Migra\u00e7\u00e3o<\/span><span>Integra\u00e7\u00e3o<\/span><span>Capacita\u00e7\u00e3o<\/span><span>Suporte<\/span>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script type=\"application\/json\" id=\"nsp-howit-data\">\r\n[\r\n  {\"phase\":\"PHASE 01 \u00b7 INDUSTRY ADVISORY\",\"title\":\"Define the Transformation Roadmap\",\"text\":\"Business analysis and process discovery focused on financial services requirements, operating models, and Salesforce priorities.\"},\r\n  {\"phase\":\"PHASE 02 \u00b7 FSC IMPLEMENTATION\",\"title\":\"Build the Financial Services Foundation\",\"text\":\"Configure Financial Services Cloud around defined client, sales, service, and industry requirements.\"},\r\n  {\"phase\":\"PHASE 03 \u00b7 FSC MIGRATION\",\"title\":\"Move Beyond Standard Sales & Service Cloud\",\"text\":\"Support organizations moving from existing Salesforce Sales Cloud or Service Cloud environments to Financial Services Cloud.\"},\r\n  {\"phase\":\"PHASE 04 \u00b7 INTEGRATION\",\"title\":\"Connect Financial Systems\",\"text\":\"Connect Salesforce with relevant core platforms, policy administration, billing, data, and other enterprise systems.\"},\r\n  {\"phase\":\"PHASE 05 \u00b7 ENABLEMENT & HANDOVER\",\"title\":\"Prepare Teams for Adoption\",\"text\":\"Support training, change management, employee adoption, documentation, and project handover.\"},\r\n  {\"phase\":\"PHASE 06 \u00b7 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studies\">\n      <article class=\"nsp-cs__slide is-active\" aria-roledescription=\"slide\">\n        <div class=\"nsp-cs__media\">\n          <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/11\/casestudy-1.webp\" alt=\"\" loading=\"lazy\">\n          <span class=\"nsp-cs__scrim\" aria-hidden=\"true\"><\/span>\n          <span class=\"nsp-cs__stat\"><strong>25%<\/strong>Redu\u00e7\u00e3o de recursos na gest\u00e3o de transfer\u00eancias<\/span>\n        <\/div>\n        <div class=\"nsp-cs__body\">\n          <div class=\"nsp-cs__meta\"><span class=\"nsp-cs__num\">01.<\/span><span class=\"nsp-cs__industry\">Servi\u00e7os financeiros<\/span><\/div>\n          <h3 class=\"nsp-cs__name\">25% de redu\u00e7\u00e3o de recursos na gest\u00e3o de transfer\u00eancias<\/h3>\n          <p class=\"nsp-cs__desc\">A Nespon implementou o Agentforce via WhatsApp para uma empresa de servi\u00e7os financeiros especializada em seguros de riscos ocupacionais, automatizando intera\u00e7\u00f5es-chave de gest\u00e3o de transfer\u00eancias e permitindo que os segurados se autoatendessem. Essa redu\u00e7\u00e3o evidencia os ganhos de efici\u00eancia alcan\u00e7\u00e1veis por meio de automa\u00e7\u00e3o estrat\u00e9gica e uso eficaz do financial services cloud. <\/p>\n          <div class=\"nsp-cs__foot\"><a class=\"nsp-cs__link\" href=\"https:\/\/nespon.com\/pt-br\/historia-de-sucesso\/nespon-consegue-reduzir-em-25-os-recursos-de-gestao-de-transferencias-usando-o-agentforce\/\">Leia o caso de sucesso<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M7 17L17 7\"><\/path><path d=\"M8 7h9v9\"><\/path><\/svg><\/a><\/div>\n        <\/div>\n      <\/article>\n      <article class=\"nsp-cs__slide\" aria-roledescription=\"slide\">\n        <div class=\"nsp-cs__media\">\n          <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/11\/casestudy1.webp\" alt=\"\" loading=\"lazy\">\n          <span class=\"nsp-cs__scrim\" aria-hidden=\"true\"><\/span>\n          <span class=\"nsp-cs__stat\"><strong>At\u00e9 1\/3<\/strong>da capacidade de consultores liberada<\/span>\n        <\/div>\n        <div class=\"nsp-cs__body\">\n          <div class=\"nsp-cs__meta\"><span class=\"nsp-cs__num\">02.<\/span><span class=\"nsp-cs__industry\">Servi\u00e7os financeiros<\/span><\/div>\n          <h3 class=\"nsp-cs__name\">At\u00e9 um ter\u00e7o da capacidade de consultores liberada<\/h3>\n          <p class=\"nsp-cs__desc\">Implementamos um assistente conversacional com IA dentro de um portal de parceiros de seguros, dando a corretores e produtores acesso mais r\u00e1pido a informa\u00e7\u00f5es de ap\u00f3lice, fatura, ativo segurado e cliente.<\/p>\n          <div class=\"nsp-cs__foot\"><a class=\"nsp-cs__link\" href=\"https:\/\/nespon.com\/pt-br\/historia-de-sucesso\/a-andina-art-avanca-em-seu-ciclo-de-desenvolvimento-no-salesforce-com-claude-e-nespon\/\">Leia o caso de sucesso<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M7 17L17 7\"><\/path><path d=\"M8 7h9v9\"><\/path><\/svg><\/a><\/div>\n        <\/div>\n      <\/article>\n      <!--<article class=\"nsp-cs__slide\" aria-roledescription=\"slide\">-->\n      <!--  <div class=\"nsp-cs__media\">-->\n      <!--    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/11\/casestudy-3.webp\" alt=\"\" loading=\"lazy\">-->\n      <!--    <span class=\"nsp-cs__scrim\" aria-hidden=\"true\"><\/span>-->\n      <!--    <span class=\"nsp-cs__stat\"><strong>60%<\/strong>Faster quote turnaround<\/span>-->\n      <!--  <\/div>-->\n      <!--  <div class=\"nsp-cs__body\">-->\n      <!--    <div class=\"nsp-cs__meta\"><span class=\"nsp-cs__num\">03.<\/span><span class=\"nsp-cs__industry\">Insurance<\/span><\/div>-->\n      <!--    <h3 class=\"nsp-cs__name\">60% faster quote turnaround<\/h3>-->\n      <!--    <p class=\"nsp-cs__desc\">Implemented Revenue Cloud for a national insurer, streamlining policy quoting and binding across multiple lines of business.<\/p>-->\n      <!--    <div class=\"nsp-cs__foot\"><a class=\"nsp-cs__link\" href=\"https:\/\/nespon.com\/pt-br\/historia-de-sucesso\/nespon-consegue-reduzir-em-25-os-recursos-de-gestao-de-transferencias-usando-o-agentforce\/\">Read the Success Story<svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M7 17L17 7\"\/><path d=\"M8 7h9v9\"\/><\/svg><\/a><\/div>-->\n      <!--  <\/div>-->\n      <!--<\/article>-->\n    <\/div>\n    <div class=\"nsp-cs__nav\">\n      <button type=\"button\" class=\"nsp-cs__arr\" data-dir=\"-1\" aria-label=\"Previous case study\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" 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Replace the 3 partner-badge SVGs with your real Salesforce\/Claude badge images if available.\n-->\n<section class=\"nsp-why\" id=\"industries\">\n  <div class=\"nsp-why__inner\">\n    <div class=\"nsp-why__top\">\n      <div class=\"nsp-why__left\">\n        <span class=\"nsp-eyebrow\">POR QUE A NESPON<\/span>\n        <h2>Expertise em servi\u00e7os financeiros encontra <span>entrega Salesforce<\/span><\/h2>\n        <p>A Nespon combina expertise em Salesforce com experi\u00eancia em servi\u00e7os financeiros e seguros para ajudar organiza\u00e7\u00f5es a desenhar, implementar, integrar e evoluir o Financial Services Cloud em torno de requisitos espec\u00edficos do setor. <\/p>\n        <a href=\"https:\/\/nespon.com\/pt-br\/sobre-nos\/\" class=\"nsp-why__btn\">Sobre a Nespon\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M4 12L12 4M12 4H5M12 4V11\" stroke=\"currentColor\" stroke-width=\"1.6\" 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A Salesforce renomeou o Financial Services Cloud para Agentforce Financial Services em 2026, embora o Financial Services Cloud continue aparecendo em aplica\u00e7\u00f5es e documenta\u00e7\u00e3o da Salesforce. 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Essa especializa\u00e7\u00e3o o diferencia do Sales Cloud, mais voltado a uso geral. <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq__item\">\n        <button class=\"nsp-faq__q\" type=\"button\" aria-expanded=\"false\">Como o Agentforce funciona com o Financial Services Cloud?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq__a\">\n          <div class=\"nsp-faq__a-inner\">O Agentforce pode usar o contexto do Salesforce e de servi\u00e7os financeiros para apoiar fluxos de trabalho definidos para clientes e colaboradores, com permiss\u00f5es, controles e envolvimento humano configurados conforme o caso de uso. Essa integra\u00e7\u00e3o garante uma experi\u00eancia fluida, mantendo a supervis\u00e3o necess\u00e1ria. <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"nsp-faq__item\">\n        <button class=\"nsp-faq__q\" type=\"button\" aria-expanded=\"false\">Posso migrar do Sales Cloud para o Financial Services Cloud?\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M1 5L8 12L15 5\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\n        <\/button>\n        <div class=\"nsp-faq__a\">\n          <div class=\"nsp-faq__a-inner\">Sim. A migra\u00e7\u00e3o \u00e9 poss\u00edvel, mas a abordagem depende da tua arquitetura Salesforce atual, modelo de dados, customiza\u00e7\u00f5es, integra\u00e7\u00f5es e requisitos de servi\u00e7os financeiros. 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Capacite institui\u00e7\u00f5es financeiras com insights orientados por IA, automa\u00e7\u00e3o inteligente e experi\u00eancias personalizadas para o cliente. Fale com um especialista em Financial Services O que \u00e9 o Financial Services Cloud [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17023,"parent":17180,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17095","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Salesforce Financial Services Cloud | Nespon<\/title>\n<meta name=\"description\" content=\"O Salesforce Financial Services Cloud unifica dados de clientes, relacionamentos e fluxos de trabalho. 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