{"id":6501,"date":"2023-08-31T14:21:53","date_gmt":"2023-08-31T14:21:53","guid":{"rendered":"https:\/\/app-nespon-web-prod.azurewebsites.net\/service-cloud\/"},"modified":"2026-09-17T16:24:01","modified_gmt":"2026-09-17T16:24:01","slug":"service-cloud","status":"publish","type":"page","link":"https:\/\/nespon.com\/es\/service-cloud\/","title":{"rendered":"Servicios Multi Clouds\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6501\" class=\"elementor elementor-6501 elementor-5232\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c285094 elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c285094\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a4d97b\" data-id=\"4a4d97b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63ab562 remove_before elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"63ab562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Agentforce Service (formerly Service Cloud)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e929db0 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"e929db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1204\" height=\"1280\" src=\"\/wp-content\/uploads\/2023\/12\/image-13.png\" class=\"attachment-full size-full wp-image-8550\" alt=\"nespon-salesforce-summit-partner\" srcset=\"\/wp-content\/uploads\/2023\/12\/image-13.png 1204w, \/wp-content\/uploads\/2023\/12\/image-13-282x300.png 282w, \/wp-content\/uploads\/2023\/12\/image-13-963x1024.png 963w, \/wp-content\/uploads\/2023\/12\/image-13-768x816.png 768w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a0ef23 elementor-reverse-mobile elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a0ef23\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1491e0\" data-id=\"b1491e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e826402 remove_before elementor-widget elementor-widget-heading\" data-id=\"e826402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Agentforce Service permite a las empresas reducir costos y aumentar el ROI con la plataforma de servicio m\u00e1s completa del mundo. Puedes elegir qu\u00e9 manera comunicarse con tus clientes, ya sea por correo electr\u00f3nico, tel\u00e9fono, redes sociales, comunidades online, chat, texto y m\u00e1s, sumando la potencia de la IA a las interacciones con clientes.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12c23b5 elementor-widget elementor-widget-text-editor\" data-id=\"12c23b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para mantener un nivel de excelencia cuando sus clientes lo contacten,\u202fAgentforce Service asegura que tus agentes tengan todas las herramientas que necesitan para responder eficientemente a las preguntas y solicitudes de los clientes, con acceso a la informaci\u00f3n relevante del cliente, historial de interacciones y herramientas de gesti\u00f3n de casos en un \u00fanico entorno de trabajo.<\/p><p>Con <a href=\"https:\/\/www.salesforce.com\/mx\/service\/\">Agentforce Service<\/a>, podr\u00e1s potenciar a\u00fan m\u00e1s tu operaci\u00f3n de soporte mediante el uso de\u202fagentes de inteligencia artificial que trabajan junto a los agentes humanos y que pueden responder consultas frecuentes, asistir en conversaciones con clientes, sugerir respuestas o resolver solicitudes simples de forma aut\u00f3noma, reduciendo los tiempos de resoluci\u00f3n y mejorando la experiencia del cliente. Esto permite a los equipos de soporte pueden concentrarse en los casos m\u00e1s complejos y de mayor valor, dejando el resto a la inteligencia artificial integrada en la plataforma.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2219d4b elementor-widget elementor-widget-button\" data-id=\"2219d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nespon.com\/es\/contactenos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-play\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cont\u00e1ctenos Para Comenzar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-24a058a\" data-id=\"24a058a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-972f307 elementor-widget elementor-widget-image\" data-id=\"972f307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"605\" height=\"600\" src=\"\/wp-content\/uploads\/2023\/08\/multi-img.png\" class=\"attachment-full size-full wp-image-6354\" alt=\"Nuestro-Compromiso-con-la-Inclusi\u00f3n-y-la-Diversidad\" srcset=\"\/wp-content\/uploads\/2023\/08\/multi-img.png 605w, \/wp-content\/uploads\/2023\/08\/multi-img-300x298.png 300w, \/wp-content\/uploads\/2023\/08\/multi-img-150x150.png 150w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1667fda elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1667fda\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f3f887\" data-id=\"2f3f887\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21fff72 elementor-widget elementor-widget-image\" data-id=\"21fff72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"920\" height=\"484\" src=\"\/wp-content\/uploads\/2023\/08\/Layer-75.png\" class=\"attachment-full size-full wp-image-6376\" alt=\"salesforce-cloud\" srcset=\"\/wp-content\/uploads\/2023\/08\/Layer-75.png 920w, \/wp-content\/uploads\/2023\/08\/Layer-75-300x158.png 300w, \/wp-content\/uploads\/2023\/08\/Layer-75-768x404.png 768w\" sizes=\"(max-width: 920px) 100vw, 920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee02a7a\" data-id=\"ee02a7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91d3250 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"91d3250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Agentforce  Service potencia la productividad de los agentes con IA <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Permite la comunicaci\u00f3n en m\u00faltiples canales <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Brinda soporte a la resoluci\u00f3n de problemas en campo <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85a830b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85a830b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-93204a8\" data-id=\"93204a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f0c3a2 ani_temp elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8f0c3a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1026\" height=\"898\" src=\"\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1.png\" class=\"attachment-full size-full wp-image-6347\" alt=\"salesforce-Service-Cloud\u200b\" srcset=\"\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1.png 1026w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-300x263.png 300w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-1024x896.png 1024w, \/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-1-768x672.png 768w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Implementaci\u00f3n de Agentforce Service  <\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e150c8 min_height1 elementor-widget elementor-widget-text-editor\" data-id=\"3e150c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La implementaci\u00f3n de\u202fAgentforce Service\u202fes clave para asegurar el \u00e9xito de su estrategia de CRM. Nuestras implementaciones lo gu\u00edan a trav\u00e9s de los principales componentes de la plataforma y brindan soporte adicional seg\u00fan sea necesario. Trabajamos junto a su organizaci\u00f3n para comprender sus necesidades e identificar las caracter\u00edsticas y configuraciones de\u202fAgentforce Service\u202fque deben utilizarse para ofrecer una experiencia de atenci\u00f3n al cliente consistente, permitiendo al mismo tiempo que sus agentes sean lo m\u00e1s productivos y eficientes posible.<\/p><p>A trav\u00e9s de\u202fchats, mensajer\u00eda y redes sociales, configuramos\u202fAgentforce Service \u202fpara garantizar que la voz de sus clientes sea escuchada y que cada caso se dirija autom\u00e1ticamente al agente adecuado mediante capacidades de enrutamiento inteligente. Tambi\u00e9n lo ayudamos a identificar qu\u00e9 elementos de su instancia de Agentforce Service deber\u00edan estar disponibles a trav\u00e9s de una\u202fComunidad de Clientes, permitiendo que los usuarios consulten el estado de sus casos, actualicen su informaci\u00f3n de contacto y accedan a contenidos y herramientas que les permitan resolver problemas por s\u00ed mismos sin necesidad de abrir un nuevo caso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ecbce8d\" data-id=\"ecbce8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d7f33b ani_temp elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"9d7f33b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"228\" src=\"\/wp-content\/uploads\/2023\/08\/Layer-76.png\" class=\"attachment-full size-full wp-image-6377\" alt=\"Optimizing-Your-Service-Cloud\u200b\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Llevamos todo el poder de la IA a su gesti\u00f3n de servicio al cliente <\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb8ed1 min_height2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0cb8ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nespon<span data-contrast=\"none\">\u202facompa\u00f1a a las organizaciones en la adopci\u00f3n de\u202f<\/span>Agentforce\u00a0Service<span data-contrast=\"none\">, permitiendo evolucionar el modelo de atenci\u00f3n hacia un esquema donde\u202fagentes humanos y agentes de inteligencia artificial trabajan de forma coordinada. Nuestros consultores\u00a0ayudan\u00a0a dise\u00f1ar y configurar agentes de IA capaces de responder consultas frecuentes, resolver solicitudes simples de manera aut\u00f3noma, resumir conversaciones y generar respuestas sugeridas para los agentes humanos. Esta integraci\u00f3n permite reducir significativamente los tiempos de resoluci\u00f3n, mejorar la consistencia de las respuestas y liberar a los equipos de soporte para concentrarse en los casos de mayor complejidad y valor para el negocio.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">La integraci\u00f3n con Data Cloud\u00a0<\/span><span data-contrast=\"none\">permite automatizar gran parte de las interacciones de soporte y resolver consultas de clientes\u202f24\/7 sin intervenci\u00f3n humana. Desde\u00a0Nespon\u00a0configuramos agentes que utilizan\u202finteligencia contextual\u202fpara acceder a informaci\u00f3n proveniente de datos estructurados y no estructurados \u2014incluyendo documentos,\u00a0PDFs\u00a0y bases de conocimiento\u2014 y brindar respuestas precisas y contextualizadas. Adem\u00e1s, integramos estos agentes con los canales de mensajer\u00eda y<\/span><b><span data-contrast=\"none\">\u202f<\/span><\/b><span data-contrast=\"none\">OmniChannel\u00a0Flow\u202f<\/span><span data-contrast=\"none\">para escalar autom\u00e1ticamente los casos complejos a agentes humanos cuando sea necesario.\u00a0La posibilidad de personalizar temas, acciones y el motor de razonamiento\u202fsin necesidad de programaci\u00f3n nos permite desplegar soluciones de IA que incrementan la eficiencia operativa, reducen costos de soporte y mejoran de manera tangible la experiencia del cliente.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3774c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3774c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7727cb\" data-id=\"c7727cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b7b791 elementor-widget elementor-widget-heading\" data-id=\"0b7b791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfListo para comenzar con Agentforce Service?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46860cf elementor-align-center elementor-widget elementor-widget-button\" data-id=\"46860cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nespon.com\/es\/contactenos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-play\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Trabajemos juntos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Agentforce Service (formerly Service Cloud) Agentforce Service permite a las empresas reducir costos y aumentar el ROI con la plataforma de servicio m\u00e1s completa del mundo. Puedes elegir qu\u00e9 manera comunicarse con tus clientes, ya sea por correo electr\u00f3nico, tel\u00e9fono, redes sociales, comunidades online, chat, texto y m\u00e1s, sumando la potencia de la IA a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6168,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6501","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Expertos certificados en implementaci\u00f3n de Salesforce Service Cloud<\/title>\n<meta name=\"description\" content=\"El profundo conocimiento y especializaci\u00f3n de Nespon en la implementaci\u00f3n de Salesforce Service Cloud acelera los resultados de entrega.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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